# Newgen Software

> Newgen Software is an Indian enterprise software company that builds NewgenONE, a unified low-code platform combining process automation, content services, and customer communication management. Founded in 1992 by IIT alumni Diwakar Nigam and T.S. Varadarajan, Newgen helps banks, insurers, and governments across more than 70 countries digitize document-heavy, content-driven work like customer onboarding, lending, claims, and service requests. Publicly listed on India's NSE and BSE, it employs over 5,000 people and is recognized by Gartner, Forrester, and IDC among leaders in low-code, content, and communication software.

- **Founded:** 1992
- **Headquarters:** New Delhi, India
- **Founders:** Diwakar Nigam (Co-Founder, Chairman & Managing Director), T.S. Varadarajan (Co-Founder, Whole-time Director)
- **Team size:** 5,000+ employees (approximately 5,180)
- **Products:** NewgenONE Platform, NewgenONE Marvin (AI), Business Process Management (BPM / OmniFlow), Enterprise Content Management (ECM / OmniDocs), Customer Communication Management (CCM)
- **Notable:** Recognized as a Leader in The Forrester Wave: Content Platforms, Q1 2025, Named a Strong Performer in The Forrester Wave: Digital Process Automation Software, Q3 2025, Recognized as a Leader in IDC MarketScape: Worldwide Automated Document Generation and CCM 2024

## Products & services

- **NewgenONE Platform** — A cloud-native, AI-first low-code digital transformation platform that unifies business process management, content services, and customer communication management for building enterprise applications.
- **NewgenONE Marvin (AI)** — AI and hyperautomation capabilities layered into the platform for intelligent document processing, decisioning, and enterprise orchestration.
- **Business Process Management (BPM / OmniFlow)** — Workflow and process automation engine for routing and orchestrating complex, content-centric business operations.
- **Enterprise Content Management (ECM / OmniDocs)** — Content services and document management for capturing, storing, and governing enterprise documents across their lifecycle.
- **Customer Communication Management (CCM)** — Omnichannel document generation and communication tools for personalized, compliant customer correspondence.
- **Content Cloud** — Cloud-based content services platform for managing unstructured content at scale.
- **Industry Solutions** — Pre-built applications for banking (lending, account onboarding, trade finance), insurance (claims, underwriting), and government workflows.

## Achievements

- Recognized as a Leader in The Forrester Wave: Content Platforms, Q1 2025
- Named a Strong Performer in The Forrester Wave: Digital Process Automation Software, Q3 2025
- Recognized as a Leader in IDC MarketScape: Worldwide Automated Document Generation and CCM 2024
- Named a Niche Player in Gartner Magic Quadrant for Enterprise Low-Code Application Platforms (five years in a row)
- Selected in Forbes Asia's Best Under a Billion list (2025, second consecutive time)
- Certified as a Great Place to Work (December 2024)
- Publicly listed on NSE and BSE since its 2018 IPO
- Serves customers across more than 70 countries with global delivery from India and international subsidiaries

## Latest updates

- **2026-06** — Newgen positioned itself as an intelligent AI orchestrator for enterprises, extending NewgenONE with agentic and hyperautomation capabilities.
- **2025-10** — Reported Q2 FY26 revenue of about INR 401 crore, up ~11% YoY, with profit after tax up double digits; shares rose on the results.
- **2025-09** — Named a Strong Performer in The Forrester Wave: Digital Process Automation Software, Q3 2025.
- **2025-08** — Selected in Forbes Asia's Best Under a Billion list for the second consecutive year.
- **2025-01** — Recognized as a Leader in The Forrester Wave: Content Platforms, Q1 2025.
- **2024-12** — Certified as a Great Place to Work by the Great Place to Work Institute.

## Links

- Website: https://newgensoft.com
- LinkedIn: https://www.linkedin.com/company/newgen
- Twitter/X: https://x.com/newgensoftware
- Facebook: https://www.facebook.com/newgen.software/

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Profile page: https://yespress.io/newgen-software
Published by YesPress — https://yespress.io
Last updated: 2026-08-06