# New Relic

> New Relic is a San Francisco-based, AI-powered observability platform that gives engineering teams a single place to see everything running in their software - from application code and infrastructure to logs, user experience, and AI models. Founded in 2008 by Lew Cirne, it helped popularize application performance monitoring (APM) and later coined much of the modern 'observability' category. After going public in 2014 and being taken private in a $6.5 billion deal in 2023, New Relic now serves thousands of companies with usage-based, consumption pricing and a strong bet on AI and agentic observability.

- **Founded:** 2008
- **Headquarters:** San Francisco, California, United States
- **Founders:** Lew Cirne (Founder & former CEO)
- **Team size:** ~2,200 employees
- **Products:** Application Performance Monitoring (APM), Infrastructure Monitoring, Log Management, Digital Experience Monitoring, Applied Intelligence / AIOps
- **Notable:** Helped pioneer the application performance monitoring (APM) market and popularize the term 'observability' in software., IPO on the New York Stock Exchange in December 2014 under ticker NEWR., Taken private in a $6.5 billion all-cash deal by Francisco Partners and TPG in 2023.

## Products & services

- **Application Performance Monitoring (APM)** — Code-level visibility into application performance, errors, and transactions across many languages and frameworks.
- **Infrastructure Monitoring** — Real-time monitoring of hosts, containers, Kubernetes, and cloud services.
- **Log Management** — Centralized log ingestion and analysis with logs in context of related telemetry.
- **Digital Experience Monitoring** — Browser real user monitoring (RUM), mobile monitoring, and synthetic testing.
- **Applied Intelligence / AIOps** — Anomaly detection, incident intelligence, and alert correlation to reduce noise and surface root causes.
- **New Relic AI Monitoring** — Observability for AI and LLM-powered applications, including response tracing, model comparison, and real-time user feedback.
- **Telemetry Data Platform & NRQL** — Unified data platform that ingests metrics, events, logs, and traces, queryable through the NRQL query language.

## Achievements

- Helped pioneer the application performance monitoring (APM) market and popularize the term 'observability' in software.
- IPO on the New York Stock Exchange in December 2014 under ticker NEWR.
- Taken private in a $6.5 billion all-cash deal by Francisco Partners and TPG in 2023.
- Named a Leader in the inaugural 2025 IDC MarketScape: Worldwide Observability Software Vendor Assessment.
- Named a Leader in the 2025 IDC MarketScape: Asia Pacific AIOps Software Platforms assessment.
- Acquired Opsmatic (2015) to bolster real-time infrastructure monitoring.

## Latest updates

- **2025-11** — CEO Ashan Willy highlights India as a top growth market and frames AI as the major catalyst for observability expansion.
- **2025-04** — Launched an Open Partner Ecosystem to unlock agentic AI observability use cases for enterprises.
- **2025-01** — Named a Leader in the inaugural IDC MarketScape: Worldwide Observability Software 2025 assessment.
- **2024-04** — New Relic AI Monitoring became generally available with response tracing, model comparison, and real-time user feedback.
- **2023-12** — Ashan Willy appointed CEO following the take-private transaction.
- **2023-11** — Francisco Partners and TPG completed the $6.5B acquisition; New Relic delisted from the NYSE.

## Links

- Website: https://newrelic.com
- LinkedIn: https://www.linkedin.com/company/new-relic-inc-
- Twitter/X: https://x.com/newrelic
- GitHub: https://github.com/newrelic
- YouTube: https://www.youtube.com/@newrelic
- Facebook: https://www.facebook.com/Opsmatic

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Profile page: https://yespress.io/new-relic
Published by YesPress — https://yespress.io
Last updated: 2026-06-01