# Netigate

> Netigate is a Stockholm-based experience management company that helps organizations collect, analyze, and act on feedback from customers and employees. Founded in 2005, its AI-powered platform combines survey tools, real-time digital feedback, NPS/eNPS tracking, and generative-AI analysis into a single, GDPR-compliant hub used by more than 1,500 organizations across Europe. After acquiring Finland's Lumoa in 2024 and the Netherlands' Mopinion in 2025, Netigate positions itself as a European alternative to US survey and experience-management giants.

- **Founded:** 2005
- **Headquarters:** Stockholm, Sweden
- **Founders:** Victor Molander (Co-founder), Thomas Nyström (Co-founder)
- **Team size:** Approximately 130-160 employees
- **Products:** Netigate Surveys, Netigate Insights, Ask AI, Web & App Feedback, NPS & eNPS
- **Notable:** Grew from a 2005 Stockholm startup to a European experience management platform serving 1,500+ organizations., Acquired Lumoa (2024) and Mopinion (2025) to build an AI-driven total experience management stack., Launched Ask AI, one of the first generative-AI feedback-analysis features in European CX software.

## Products & services

- **Netigate Surveys** — Survey builder with multiple-choice, rating-scale, open-ended and matrix questions, skip logic, and distribution via email, links, and website/intranet embeds - no technical skills required.
- **Netigate Insights** — Analytics hub with Quick Analysis, graphical reporting, and AI-powered text analysis to turn survey and feedback data into actionable insights.
- **Ask AI** — Generative-AI feature (built on Lumoa technology) that lets users ask questions of a specific feedback data set in any language and get instant, informed answers.
- **Web & App Feedback** — Real-time digital feedback collection across websites and apps, expanded through the Mopinion acquisition.
- **NPS & eNPS** — Net Promoter Score and employee Net Promoter Score programs, pulse surveys, and site-intercept surveys.
- **Netigate Engage** — Employee experience and engagement solution for measuring and improving workplace sentiment.
- **Netigate Consulting** — Advisory services to help organizations design feedback programs and act on CX/EX/DX insights.

## Achievements

- Grew from a 2005 Stockholm startup to a European experience management platform serving 1,500+ organizations.
- Acquired Lumoa (2024) and Mopinion (2025) to build an AI-driven total experience management stack.
- Launched Ask AI, one of the first generative-AI feedback-analysis features in European CX software.
- Maintains ISO certification and full GDPR compliance with European data residency.
- Consistently rated for ease of use on review platforms like Capterra and G2.

## Latest updates

- **2025-09** — Netigate acquired Dutch digital feedback company Mopinion to create what it calls Europe's most comprehensive AI-driven experience management platform.
- **2025-04** — Appointed Benedict Geissler as Chief Commercial Officer to expand its total experience management SaaS.
- **2025-02** — Appointed Max Karlsen as CFO.
- **2025-01** — Released a new AI feature to help organizations better understand and act on customer and employee feedback data.
- **2024-03** — Acquired Finnish generative-AI CX startup Lumoa, the technology behind Ask AI.

## Links

- Website: https://www.netigate.net
- LinkedIn: https://www.linkedin.com/company/netigate/
- Instagram: https://www.instagram.com/netigate/

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Profile page: https://yespress.io/netigate
Published by YesPress — https://yespress.io
Last updated: 2026-08-06