# net2phone

> net2phone provides cloud business phone systems, contact-center software and AI tools for customer interactions. Part of IDT Corporation, it combines Unite, uContact, AI Agent and Coach AI with telecom connectivity and local distribution across the Americas and Spain. IDT reported 447,000 seats served at July 31, 2026 and $96.6 million in fiscal 2026 segment revenue.

- **Founded:** 1995
- **Headquarters:** Newark, United States
- **Founders:** Howard Jonas (Founder)
- **Products:** Unite, uContact, AI Agent, Coach AI, Call Center Essentials
- **Notable:** Commercial PC-to-phone service introduced in August 1996., 447,000 seats served at July 31, 2026., FY2026 operating income reached US$9.1 million.

## Products & services

- **Unite** — Cloud business phone system with web and mobile applications, messaging, meetings and AI conversation features; US UCaaS offering launched in 2015.
- **uContact** — Contact-center platform supporting multiple channels, routing, agent management, automation and analytics; expanded through the Integra CCS acquisition.
- **AI Agent** — Voice and text automation for customer questions, appointment scheduling, lead qualification and other connected workflows.
- **Coach AI** — Analyzes conversations and provides coaching, summaries and performance insights for sales and support teams.
- **Call Center Essentials** — Queue management, agent tools, reporting and failover within Unite.
- **Global Connect** — Multinational connectivity for uContact, Microsoft Teams and existing communications platforms.
- **SIP Trunking** — Connects compatible existing business telephone systems to IP-based voice service.
- **Integrate** — Visual workflow integration layer connecting communications with business applications.

## Achievements

- Commercial PC-to-phone service introduced in August 1996.
- 447,000 seats served at July 31, 2026.
- FY2026 operating income reached US$9.1 million.
- AI Agent received a 2025 TMCnet AI Agent Product of the Year award.
- More than 2,500 active channel partners disclosed in the FY2026 annual report.

## Latest updates

- **2026-09** — IDT reported FY2026 net2phone revenue of US$96.6 million and 447,000 seats at July 31; subscription revenue rose 11%, or 8% in constant currency.
- **2026-07** — By the end of FY2026 Q4, net2phone had introduced an integration layer connecting communications with business software, according to IDT.
- **2025-11** — Announced a HIPAA-compatible agentic AI offering for healthcare; this claim applies to the specified offering and does not establish that all products are HIPAA-compatible.
- **2025-02** — Introduced AI Agent for sales, support and administrative interactions.

## Links

- Website: https://www.net2phone.com/
- LinkedIn: https://www.linkedin.com/company/net2phone/
- Twitter/X: https://twitter.com/net2phone
- YouTube: https://www.youtube.com/channel/UCyUX_Hq4ks7NQzGz1FMkdiQ
- Instagram: https://www.instagram.com/net2phone/
- Facebook: https://www.facebook.com/Net2Phone

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Profile page: https://yespress.io/net2phone
Published by YesPress — https://yespress.io
Last updated: 2026-10-25