# Neil Hammerton

> Neil Hammerton is the British co-founder and CEO of Natterbox, a cloud communications and customer experience business founded in 2009. Previously chief executive of Email Systems, he has worked on connecting business calls with customer records and now advocates carefully trained voice AI. His public story also includes competitive hang-gliding and microlight flights with colleagues and customers.

- **Role:** Co-founder and CEO at Natterbox
- **Organizations:** Natterbox, Email Systems, British Telecom, Red Matter
- **Nationality:** British
- **Education:** Higher National Diploma (HND) in electronics; obtained during his time at BT
- **Known for:** Led Email Systems before its 2007 Webroot transaction., Co-founded Natterbox and remains its CEO., Delivered the winning Natterbox demonstration at Salesforce World Tour London Demo Jam in May 2017.

## Career timeline

- **Date not publicly established** — Begins his career at British Telecom, including work in its research laboratories; obtains an HND in electronics.
- **2003** — Co-founds Email Systems with Jim Page, according to the Red Matter team biography.
- **2007** — As Email Systems CEO, participates in its merger with Webroot; deal terms are undisclosed.
- **2009** — Co-founds Natterbox with Neil Burgess and Jim Page; Companies House records his Natterbox directorship from 21 July 2009.
- **2010** — Natterbox launches services.
- **2017** — Demonstrates a live contact centre in three minutes at the Salesforce World Tour London Demo Jam; Natterbox wins the audience vote.
- **2018** — Natterbox secures Series A investment from Octopus Investments, subsequently reported as £5 million.
- **2020** — Natterbox raises £7.5 million in growth equity from Octopus Investments.
- **2025** — Appears in the Future of Voice AI interview series with Davit Baghdasaryan.
- **2026** — Discusses training AI agents and incremental deployment on Tech Talks Daily.

## Achievements

- Led Email Systems before its 2007 Webroot transaction.
- Co-founded Natterbox and remains its CEO.
- Delivered the winning Natterbox demonstration at Salesforce World Tour London Demo Jam in May 2017.
- Represented Great Britain in hang-gliding in 2004, according to his professional biography.
- Led Natterbox through its 2018 Series A and 2020 growth-equity financing.

## Latest updates

- **2026-03** — Appeared on Tech Talks Daily on 14 March to discuss voice AI, training AI like a new employee and starting with smaller deployments.
- **2026-06** — Listed as CEO among Natterbox representatives for the 18 June Agentforce World Tour London event.

## Links

- Website: https://natterbox.com/
- LinkedIn: https://www.linkedin.com/in/neil-hammerton-natterbox/

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Profile page: https://yespress.io/neil-hammerton
Published by YesPress — https://yespress.io
Last updated: 2026-10-21