# Neelam Sandhu

> Neelam Sandhu is a technology executive and operator who became Chief Marketing Officer of Vonage, part of Ericsson, in June 2025 after a long, cross-functional career at BlackBerry. Her work spans global brand and communications, customer success, sales, business operations, sustainability, and technology policy. Across interviews and public appearances, she has argued for marketing built around purpose and outcomes, for security and privacy to be designed into technology, and for leaders to create customer-obsessed teams grounded in trust.

- **Role:** Chief Marketing Officer at Vonage
- **Organizations:** Vonage, Ericsson, BlackBerry, Consumer Technology Association, AFCEA DC
- **Education:** Bachelor's degree with Honors in Business Management, University of Leicester, Executive Certification in Financial Analysis, University of California, Berkeley, Haas School of Business
- **Known for:** Led multiple functions at BlackBerry, including marketing, elite customer success, and sustainability., Delivered BlackBerry's inaugural environmental, social, and governance report and its carbon-neutral status while serving as Head of Sustainability., Chaired the Consumer Technology Association's artificial intelligence working group.

## Career timeline

- **2009** — Joined BlackBerry and began a career there spanning brand management, marketing operations, go-to-market planning, strategic initiatives, and business operations.
- **2018** — Served as Senior Director of Business Operations in BlackBerry's Office of the CEO, working across executive engagements and cross-functional initiatives.
- **2019** — Publicly identified as Vice President of Business Operations in BlackBerry's Office of the CEO and as chair of the Consumer Technology Association's AI working group.
- **2021** — Served as Senior Vice President and Chief Elite Customer Success Officer at BlackBerry.
- **2022** — Received a FedScoop Best Bosses in Federal IT award.
- **2023** — Appointed BlackBerry Chief Marketing Officer while also leading elite customer success and corporate sustainability.
- **2024** — Recognized by CIO LOOK among its Top 10 Influential Leaders Shaping Sustainability Worldwide.
- **2025-06** — Joined Vonage, part of Ericsson, as Chief Marketing Officer, leading global brand, marketing, and communications.
- **2025-07** — Named to the AFCEA DC board of directors for the Class of 2026.
- **2026-03** — Spoke at Mobile World Congress Barcelona on AI, trust, growth, and network API adoption.

## Achievements

- Led multiple functions at BlackBerry, including marketing, elite customer success, and sustainability.
- Delivered BlackBerry's inaugural environmental, social, and governance report and its carbon-neutral status while serving as Head of Sustainability.
- Chaired the Consumer Technology Association's artificial intelligence working group.
- Received a FedScoop Best Bosses in Federal IT award in 2022.
- Named among California's Top 20 CX Leaders by MarTechView in 2023.
- Recognized by CIO LOOK among its Top 10 Influential Leaders Shaping Sustainability Worldwide in 2024.
- Served on the board of AFCEA DC, including its 2025-2026 board term.
- Appointed Chief Marketing Officer of Vonage in 2025.

## Latest updates

- **2026-05** — Marked Ericsson's 150th anniversary and Vonage's shared roadmap at Nasdaq, describing mobile networks as a programmable platform for the digital world.
- **2026-03** — Appeared at Mobile World Congress Barcelona for sessions on the 2026 CMO playbook and accelerating network API adoption.
- **2026-02** — Discussed moving AI from hype to enterprise reality in a CPaaSAA Talk conversation.
- **2025-09** — Discussed purpose-led marketing, developer enablement, and network API adoption ahead of a CASA25 keynote in Amsterdam.
- **2025-07** — Announced as a member of AFCEA DC's 2025-2026 board of directors.
- **2025-06** — Joined Vonage as Chief Marketing Officer to lead global brand, marketing, and communications.

## Links

- LinkedIn: https://www.linkedin.com/in/neelam-sandhu-7a93aa52
- Twitter/X: https://x.com/Neelam_Sandhu

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Profile page: https://yespress.io/neelam-sandhu
Published by YesPress — https://yespress.io
Last updated: 2026-08-10