# Neal Singh

> Neal Singh is a Seattle-area enterprise software executive and Zenoti's president and chief operating officer. Across more than two decades, he has helped build Microsoft Dynamics ERP, led Caradigm as CEO, served as Icertis COO during its rise to unicorn status, and taken responsibility for Zenoti's product, engineering, delivery, customer success, cloud, security, and global operating functions.

- **Role:** President and Chief Operating Officer at Zenoti
- **Organizations:** Zenoti, Icertis, Caradigm, GE Healthcare, Microsoft, Seattle Children's, RoundGlass Foundation
- **Education:** Executive Education, Harvard Business School Executive Education, Master of Business Administration, Phillips University, PDEE, Electronics and Process Control Engineering, J.C. Bose University of Science and Technology, YMCA
- **Known for:** Helped build the Microsoft Dynamics enterprise ERP product portfolio., Led Caradigm as president and CEO after serving as its technology chief from the joint venture's inception., Served as Icertis COO during the company's rapid growth to unicorn status.

## Career timeline

- **2001-2012** — Worked at Microsoft for more than a decade, becoming Partner General Manager and helping build the Microsoft Dynamics enterprise ERP portfolio.
- **2012** — Joined the founding executive team of Caradigm, the Microsoft and GE Healthcare joint venture, as chief technology officer and senior vice president of engineering.
- **2016** — Promoted to president and CEO of Caradigm.
- **2018** — Joined Icertis as chief operating officer, with responsibility for product definition, development, professional services, customer success, and cloud operations.
- **2023** — Joined Zenoti as president and chief operating officer to lead product and delivery functions and drive investments in payments and fintech.
- **2025** — Helped lead Zenoti as it expanded its focus on AI-enabled operations and customer growth across beauty, wellness, and fitness businesses.

## Achievements

- Helped build the Microsoft Dynamics enterprise ERP product portfolio.
- Led Caradigm as president and CEO after serving as its technology chief from the joint venture's inception.
- Served as Icertis COO during the company's rapid growth to unicorn status.
- Integrated Zenoti's product, engineering, implementation, customer success, support, cloud, security, and global operating functions.
- Built a career spanning more than 20 years in enterprise software leadership.

## Latest updates

- **2025-09** — Zenoti published Singh's emphasis on trust and confidence as the foundation for teams to speak freely, contribute ideas, and grow.
- **2025-09** — Singh shared Zenoti's launch of specialized AI agents for recurring workflows across beauty, wellness, and fitness businesses.
- **2025-05** — In an interview about Zenoti benchmark data, Singh said customers in membership programs visit 30 to 40 percent more often.
- **2025-03** — Singh publicly welcomed Stephen Hudek as Zenoti's chief customer officer, reinforcing the company's focus on the customer lifecycle.

## Links

- Website: https://www.zenoti.com/
- LinkedIn: https://www.linkedin.com/in/nealsingh/

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Profile page: https://yespress.io/neal-singh
Published by YesPress — https://yespress.io
Last updated: 2026-09-27