# Nathan Yap

> Nathan Yap is the Houston-based founder and CEO of SupportZebra, a customer experience and technical support business with operations in the Philippines and Mexico. His public accounts connect early ventures, detailed operating systems and frontline employee conversations with a commitment to Cagayan de Oro, where his family has roots. SupportZebra joined Lean Solutions Group in August 2026.

- **Role:** Founder and CEO at SupportZebra
- **Organizations:** SupportZebra, FBC Group of Companies, TSN Partners, Entrepreneurs’ Organization Houston
- **Education:** Bachelor of Science in Finance, Houston Christian University (formerly Houston Baptist University)
- **Known for:** Built SupportZebra into a business with more than 1,300 employees in the Philippines and Mexico by the August 2026 acquisition announcement., SupportZebra served more than 40 clients at the time of the acquisition., Previously served as president of Entrepreneurs’ Organization Houston, according to a 2019 awards program.

## Career timeline

- **2008** — His early copper-export venture was affected by the financial crisis, as recounted in his Nikonomics interview.
- **2011** — SupportZebra established; this date follows the company website and August 2026 acquisition announcement.
- **2014** — Describes serving as SupportZebra’s sole account manager.
- **2019** — Listed as founder and CEO of TSN Partners from January 2019.
- **2024** — Appeared on Nikonomics in December, discussing SupportZebra, which he said was generating approximately $1.2 million in monthly recurring revenue.
- **2026** — SupportZebra joined Lean Solutions Group in August; Yap discussed the company’s Cagayan de Oro roots at a local gathering reported in September.

## Achievements

- Built SupportZebra into a business with more than 1,300 employees in the Philippines and Mexico by the August 2026 acquisition announcement.
- SupportZebra served more than 40 clients at the time of the acquisition.
- Previously served as president of Entrepreneurs’ Organization Houston, according to a 2019 awards program.

## Latest updates

- **2026-08** — Lean Solutions Group announced the acquisition of SupportZebra assets on August 24.
- **2026-09** — A September 17 local report described Yap’s comments on Cagayan de Oro roots, international career opportunities and a ₱100,000 contribution to the Calabrian Children’s Foundation.

## Links

- Website: https://supportzebra.com/about-us
- LinkedIn: https://www.linkedin.com/in/nathanyap/
- Twitter/X: https://x.com/nathanyap

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Profile page: https://yespress.io/nathan-yap
Published by YesPress — https://yespress.io
Last updated: 2026-10-23