# Nate Okonkwo

> Nate Okonkwo (also known as Aneto Okonkwo) is the co-founder and CEO of Remarkable AI, the New York software company formerly called Chatdesk. After 7+ years at Google building Voice Search and the Google Assistant, he left to apply machine learning to customer service - an industry that employs millions and, in his view, was ripe for both better software and better jobs. His platform now helps more than 1,000 brands grow revenue through personalized messaging across email, social, and SMS, blending AI with human agents to hit 90%+ customer satisfaction.

- **Role:** Co-Founder & CEO at Remarkable AI
- **Organizations:** Remarkable AI, Chatdesk, Google, McKinsey & Company
- **Nationality:** American
- **Education:** BS, Engineering (Mayfield Fellow), Stanford University, MA / Master's, Stanford University
- **Known for:** Co-founded and leads Remarkable AI (formerly Chatdesk), serving 1,000+ brands, Raised a $7M Series A in 2022 with investors including Cultivation Capital, Harlem Capital, Serena Ventures, Menlo Ventures, Partech, Susa Ventures and Slow Ventures, Built a platform delivering 90%+ customer satisfaction and 15%+ conversion lift for brands

## Career timeline

- **pre-2010** — Held early-career roles at McKinsey & Company, Microsoft, Goldman Sachs, and Silicon Valley startups
- **2010s** — Product Manager at Google for 7+ years, working on Voice Search, the Google Assistant, and SMS products (offices in California and Zurich)
- **2016** — Co-founded Chatdesk in New York with Aneto Okonkwo and Andrew Olaleye
- **2017** — Chatdesk launches commercially; BarkBox becomes an early customer
- **2022-05** — Chatdesk raises $7M Series A led by Cultivation Capital
- **2024-2025** — Company rebrands from Chatdesk to Remarkable AI, expanding from support into retention and acquisition messaging

## Achievements

- Co-founded and leads Remarkable AI (formerly Chatdesk), serving 1,000+ brands
- Raised a $7M Series A in 2022 with investors including Cultivation Capital, Harlem Capital, Serena Ventures, Menlo Ventures, Partech, Susa Ventures and Slow Ventures
- Built a platform delivering 90%+ customer satisfaction and 15%+ conversion lift for brands
- Reported 300% year-over-year revenue growth around the Series A
- Stanford Mayfield Fellow
- Spent 7+ years at Google as a PM on Voice Search and the Google Assistant

## Latest updates

- **2025-05** — Published 'The Forgotten Funnel: Why Winback Should Be Your Highest ROI Retention Strategy,' arguing lapsed customers are the most overlooked retention opportunity.
- **2024-2025** — Rebranded Chatdesk to Remarkable AI, broadening from customer support into AI-driven retention and acquisition messaging across email, social, and SMS.

## Links

- Website: https://beremarkable.ai
- LinkedIn: https://www.linkedin.com/in/anetookonkwo/
- Twitter/X: https://twitter.com/oaneto
- Facebook: https://www.facebook.com/gochatdesk/

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Profile page: https://yespress.io/nate-okonkwo
Published by YesPress — https://yespress.io
Last updated: 2026-06-03