# MySource

> MySource is a privately held outsourcing company connecting businesses with managed support teams in the Philippines. Its services span customer care, technical support, administrative work, accounting, and healthcare operations, with recruitment and operational oversight supplied alongside staff.

- **Founded:** 2017
- **Headquarters:** Kansas City, United States
- **Founders:** Jon Roos (Co-founder and CEO), Steve Sopinski (Co-founder and CMO), Daryl Christensen (Co-founder and COO)
- **Products:** Inbound customer care, Outbound services, Technical support, Multilingual support, Business and back-office support
- **Notable:** Founded in 2017 and continues to operate US headquarters with Philippine delivery teams., The company reports three delivery centers in Cebu province, including Toledo City., PhilJobNet lists its Philippine employing entity in the 200-and-over employment category.

## Products & services

- **Inbound customer care** — Customer inquiries, reservations, patient services, claims intake, loyalty and warranty support across communication channels.
- **Outbound services** — Lead generation, customer retention, appointment setting and confirmation, surveys, and market research.
- **Technical support** — Level I and II help desk, product and hardware support, and cybersecurity support.
- **Multilingual support** — A virtual delivery framework recruits agents in different regions to meet language and cultural needs.
- **Business and back-office support** — Accounting, bookkeeping, loan and insurance processing, shipment documentation, data entry, content moderation, and design.
- **Healthcare operations support** — Scheduling, member services, claims administration, financial operations, and senior living support in a co-managed delivery model.

## Achievements

- Founded in 2017 and continues to operate US headquarters with Philippine delivery teams.
- The company reports three delivery centers in Cebu province, including Toledo City.
- PhilJobNet lists its Philippine employing entity in the 200-and-over employment category.

## Latest updates

- **2026-02** — Published Medical Appointment Scheduling: The Front Door to Care on February 19.
- **2025-10** — Published an article about healthcare hiring challenges in scheduling and member services on October 15.
- **2024-12** — A December 11 company post reported that its third office, in Toledo City, had launched as an impact-sourcing initiative.

## Links

- Website: https://mysourcesolutions.com/
- LinkedIn: https://www.linkedin.com/company/mysource-solutions/
- Twitter/X: https://twitter.com/MySourceSoluti1
- Facebook: https://www.facebook.com/MySourceSolutions

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Profile page: https://yespress.io/mysource
Published by YesPress — https://yespress.io
Last updated: 2026-10-25