# Mphasis Silverline

> Mphasis Silverline is a New York-based Salesforce consultancy serving financial services, healthcare and life sciences, and media businesses. It provides strategy, implementation, integration, and managed services, develops the CalendarAnything scheduling app, and supports Salesforce-centered AI initiatives. Founded in 2009, it became part of Mphasis in October 2023.

- **Founded:** 2009
- **Headquarters:** New York, United States
- **Founders:** Gireesh Sonnad (Co-founder; CEO at founding-era and acquisition announcements), Rich Resnick (Co-founder; President in the 2019 anniversary announcement)
- **Products:** CalendarAnything, Salesforce advisory and implementation, Salesforce managed services, AI Innovation Studio, Agentforce Voice solutions
- **Notable:** Named first in Glassdoor’s 2018 Best Small & Medium Companies to Work For, according to the 2018 investment announcement., Added a media and entertainment practice through the Shift CRM acquisition in 2021., Peoples Bank reported a 20-day reduction in application-to-close time after implementing nCino.

## Products & services

- **CalendarAnything** — Salesforce-native scheduling and visualization app for standard and custom objects, resource booking, and availability scheduling.
- **Salesforce advisory and implementation** — Industry-specific strategy, configuration, application development, integration, and deployment.
- **Salesforce managed services** — Ongoing optimization, enhancements, integration support, governance, and analytics.
- **AI Innovation Studio** — Salesforce-centered AI engineering, enterprise architecture, data strategy, integration, and experience design; described publicly in September 2026.
- **Agentforce Voice solutions** — Strategy, deployment, and optimization services for Salesforce AI voice agents.
- **Industry accelerators** — Reusable Salesforce solutions for financial services, healthcare, and media workflows.

## Achievements

- Named first in Glassdoor’s 2018 Best Small & Medium Companies to Work For, according to the 2018 investment announcement.
- Added a media and entertainment practice through the Shift CRM acquisition in 2021.
- Peoples Bank reported a 20-day reduction in application-to-close time after implementing nCino.
- CalendarAnything demo recognized at the 2023 Florida Dreamin’ Demo Jam.

## Latest updates

- **2026-03** — Agentforce Voice solution datasheet published in the company’s March 2026 upload directory.
- **2026-07** — Published Venture Home’s Salesforce scheduling story on July 9.
- **2026-09** — Described AI Innovation Studio on September 1, with Salesforce-centered solutions extending across enterprise systems.

## Links

- Website: https://silverlinecrm.com/
- LinkedIn: https://www.linkedin.com/company/silverlinecrm/
- Twitter/X: https://x.com/silverlinecrm
- Facebook: https://facebook.com/silverlinecrm

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Profile page: https://yespress.io/mphasis-silverline
Published by YesPress — https://yespress.io
Last updated: 2026-10-02