# Modulate

> Modulate is a Somerville, Massachusetts voice-intelligence company that analyzes not only what people say, but how they say it. Its ToxMod platform helps game studios and social products find harassment, threats, grooming, and other harmful behavior in live voice chat; its newer Velma platform and VoiceVault product extend the same audio-native approach into transcription, deepfake detection, fraud prevention, compliance, customer experience, and AI-agent supervision. The company sells enterprise software and APIs to developers, trust-and-safety teams, contact centers, and regulated businesses.

- **Founded:** 2017
- **Headquarters:** Somerville, United States
- **Founders:** Mike Pappas (CEO and Co-Founder), Carter Huffman (CTO and Co-Founder)
- **Team size:** 52 employees in the supplied company record; Modulate publicly reported more than 40 employees at the end of 2023
- **Products:** VoiceWear / voice skins, ToxMod, VoiceVault, Velma 2.0, Velma Transcribe
- **Notable:** Modulate says its systems have improved more than 500 million conversations, with roughly 700 more processed each minute., The company says its technology has protected more than 40 million consumers and more than $100 million in enterprise value., ToxMod became part of Activision's voice-chat moderation program for Call of Duty: Modern Warfare II, Modern Warfare III, and Warzone.

## Products & services

- **VoiceWear / voice skins** — Modulate's original real-time speech-to-speech voice-changing technology for games, which preserved emotion while changing vocal identity and seeded the company's audio expertise.
- **ToxMod** — A proactive, voice-native moderation platform and SDK for games and social platforms that triages live voice chat, detects harmful behavior, and gives moderators reviewable audio, context, and workflow tools.
- **VoiceVault** — Real-time voice-fraud detection for financial services, insurance, logistics, contact centers, and other enterprises, including social engineering, impersonation, urgency scams, and synthetic-voice signals.
- **Velma 2.0** — Modulate's conversation-intelligence platform built on its Ensemble Listening Model architecture, combining transcription with acoustic analysis, perceived intent, behavior modeling, and conversational context.
- **Velma Transcribe** — A batch and real-time speech-to-text API aimed at noisy, overlapping, accented, real-world conversations, with diarization, timestamps, and structured output.
- **Velma Deepfake Detect** — A batch and streaming API for detecting synthetic speech continuously across voice calls.
- **Velma API** — Developer access that accepts live or recorded audio and returns structured JSON for conversation intelligence, emotion and behavior detection, transcription, fraud signals, and related workflows.

## Achievements

- Modulate says its systems have improved more than 500 million conversations, with roughly 700 more processed each minute.
- The company says its technology has protected more than 40 million consumers and more than $100 million in enterprise value.
- ToxMod became part of Activision's voice-chat moderation program for Call of Duty: Modern Warfare II, Modern Warfare III, and Warzone.
- Rec Room reported about a 75% reduction in repeat toxic offenses after warnings and about a 90% reduction after mutes and bans in its ToxMod-supported program.
- Modulate expanded ToxMod to 18 languages and made it available to Nintendo Switch developers.
- Modulate says Velma's transcription and deepfake models reached the top position on relevant Hugging Face leaderboards in 2026.
- The company joined the U.S. Commerce Department's AI Safety Institute Consortium.
- Modulate reported recognition as a 2023 Best Place to Work by Built In and GamesIndustry.biz.

## Latest updates

- **2026-07** — Modulate announced an Ai4 2026 showcase of Velma and its voice-native architecture, focused on supervising voice agents and finding conversational blind spots.
- **2026-07** — The company announced that Velma Transcribe ranked first among 88 models on Hugging Face's Open ASR Leaderboard.
- **2026-06** — Modulate opened Velma's conversation-intelligence capabilities through a developer API with free access and structured JSON output.
- **2026-03** — Modulate launched Velma Deepfake Detect for batch and real-time streaming detection of synthetic speech.
- **2026-03** — The company launched Velma Transcribe, positioning it as a lower-cost, low-latency speech-to-text API for real-world conversations.
- **2026-01** — Modulate introduced Velma 2.0 and its Ensemble Listening Model architecture, which coordinates more than 100 component models.
- **2025-05** — Modulate announced integrations of ToxMod and VoiceVault with Twilio for contact-center call flows.
- **2025-04** — Modulate launched VoiceVault to detect voice-based fraud, scams, impersonation, and financial abuse in real time.

## Links

- Website: https://www.modulate.ai/
- LinkedIn: https://www.linkedin.com/company/modulate-ai/
- Twitter/X: https://x.com/modulate_ai
- YouTube: https://www.youtube.com/@modulate-ai
- Bluesky: https://bsky.app/profile/modulate.bsky.social

---

Profile page: https://yespress.io/modulate
Published by YesPress — https://yespress.io
Last updated: 2026-08-18