# Salesforce vs. Microsoft Dynamics 365

> A decision-focused comparison of Salesforce Sales Cloud and Microsoft Dynamics 365 Sales that narrows the familiar Microsoft-stack argument. Dynamics benefits most when Outlook, Teams, Microsoft 365 administration, Dataverse and Power Platform are already strategic, but it can also win on lower published list prices, model-driven customization and fit across Microsoft business applications. Salesforce remains the stronger neutral CRM hub for companies prioritizing ecosystem breadth, a large specialist talent pool, AppExchange reach and a sales organization built around Salesforce itself. The practical verdict is to choose around workflows, governance and total operating cost, not a logo inventory.

## Achievements

- Salesforce maintains AppExchange, which Salesforce says includes more than 7,000 apps and certified consulting organizations.
- Dynamics 365 Sales connects with Microsoft 365, Teams, Dataverse and Power Platform as part of Microsoft’s business applications stack.
- Both products offer tiered sales automation, customization, AI-assisted capabilities and partner-led implementation options.

## Latest updates

- **2026-08** — Published US list pricing showed Dynamics 365 Sales Professional at $65, Enterprise at $105 and Premium at $150 per user per month, paid yearly; Salesforce listed Starter at $25, Pro at $100, Enterprise at $175, Unlimited at $350 and Agentforce 1 Sales at $550 per user per month, billed annually. Features and bundles differ, so these are not direct tier equivalents.
- **2026-06** — Microsoft documentation described Dynamics 365 Sales offerings with Microsoft 365-derived relationship signals, Teams collaboration and sales-agent capabilities; some advanced agent features require separate Microsoft 365 Copilot licensing or usage credits.
- **2026-06** — Salesforce documented Outlook integration for viewing and creating Salesforce records and logging emails and events from Outlook, showing that Microsoft-tool compatibility is not exclusive to Dynamics.

## Links

- Website: https://www.salesforce.com/sales/pricing/

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Published by YesPress — https://yespress.io
Last updated: 2026-08-17