# Michelle Randall

> Michelle Randall is Onspring's chief marketing officer and a five-time CMO whose career has crossed contact-center technology, remote access, childcare software and governance, risk and compliance. Her operating method begins with listening - notably, interviewing 30 customers in her first 30 days - and extends to building revenue-minded teams, aligning marketing with sales and mentoring women who can carry that support forward.

- **Role:** Chief Marketing Officer at Onspring
- **Organizations:** Onspring, Playvox, Splashtop, Procare Solutions, Serenova, Comcast Business, Zen Planner, inContact, Rally Software Development, Verint, Genesys Conferencing, Dress for Success Denver, 100 Women Who Care Denver
- **Education:** Bachelor of Arts in Communications, with a focus on public relations and advertising, University of Massachusetts Amherst, Master of Business Administration, University of Denver, Comcast Women in Leadership Program, The Wharton School
- **Known for:** Reached a fifth chief marketing officer appointment with her move to Onspring in 2024., Built marketing experience across early-stage companies and global organizations over more than two decades in B2B technology., Led growth marketing, pipeline, customer community and loyalty work across multiple SaaS businesses.

## Career timeline

- **2018-2019** — Served as chief marketing officer of Serenova, later acquired by Lifesize.
- **2019-2021** — Served as chief marketing officer of Procare Solutions.
- **2021-2022** — Served as chief marketing officer of Splashtop.
- **2022-2024** — Joined Playvox as chief marketing officer, bringing prior contact-center experience from Comcast Business and Serenova.
- **2024** — Joined Onspring as chief marketing officer to lead marketing, growth strategy and customer-success initiatives across enterprise and public-sector markets.
- **2025** — Moderated an Onspring Connect fireside chat on moving beyond check-the-box compliance.
- **2026** — Discussed customer listening, sales alignment, mentorship and human-centered AI on the Marketing in Progress podcast.

## Achievements

- Reached a fifth chief marketing officer appointment with her move to Onspring in 2024.
- Built marketing experience across early-stage companies and global organizations over more than two decades in B2B technology.
- Led growth marketing, pipeline, customer community and loyalty work across multiple SaaS businesses.
- Served as a board member and vice chairwoman of Dress for Success Denver.
- Contributed executive perspective to Info-Tech Research Group's CMO Playbook.

## Latest updates

- **2026-07** — Appeared on Marketing in Progress to discuss her 30-customers-in-30-days playbook, sales alignment, leadership, mentorship and thoughtful use of AI.
- **2026-07** — Onspring published updated material introducing embedded AI capabilities for governance, risk and compliance work.
- **2025-10** — Onspring announced its AI suite, with the launch article published under Randall's byline.
- **2025-06** — Onspring published a dedicated people profile for Randall.
- **2025-05** — Scheduled to lead a customer fireside chat at Onspring Connect on strategic GRC and the balance between automation and thoughtful configuration.

## Links

- Website: https://onspring.com/author/michelle-randall/
- LinkedIn: https://www.linkedin.com/in/michellerandall2

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Profile page: https://yespress.io/michelle-randall
Published by YesPress — https://yespress.io
Last updated: 2026-09-04