# Michael Gilson

> Michael Gilson is the CEO of Conversica, the San Francisco-based conversational AI company behind over 1.5 billion automated customer conversations. Appointed in April 2025, he has repositioned Conversica as 'The Conversation Company,' expanding its AI agent platform from sales automation into automotive data intelligence, sports and entertainment ticketing, and enterprise customer lifecycle management. A Princeton graduate with a background spanning enterprise SaaS, media technology at Telestream, and data analytics at Wiser Solutions, Gilson brings operator instincts to a company that pioneered AI-to-human conversation at scale.

- **Role:** Chief Executive Officer at Conversica
- **Organizations:** Conversica, Telestream, Revient Inc., Wiser Solutions Inc.
- **Nationality:** American
- **Education:** Bachelor of Arts (BA), Princeton University
- **Known for:** Appointed CEO of Conversica in April 2025, overseeing a $148M venture-backed AI platform, Led strategic rebrand to 'The Conversation Company' in August 2025, expanding product scope beyond sales automation, Expanded Conversica into automotive, sports and entertainment, and enterprise verticals under his leadership

## Career timeline

- **2006-2010** — BA at Princeton University
- **2010s** — Early career in enterprise software and SaaS; roles at Wiser Solutions and Revient Inc.
- **2010s-2020s** — Held a role at Telestream, a media technology and video SaaS company
- **pre-2025** — Joined Conversica in an operating leadership role prior to becoming CEO
- **2025-04** — Appointed CEO of Conversica
- **2025-08** — Led rebranding of Conversica as 'The Conversation Company,' broadening from sales AI to full customer lifecycle AI agents
- **2025** — Accelerated Conversica's automotive vertical, focusing on dealership data intelligence
- **2026-02** — Featured on Daily Dealer Live (Car Dealership Guy Podcast) discussing AI and untapped dealership data

## Achievements

- Appointed CEO of Conversica in April 2025, overseeing a $148M venture-backed AI platform
- Led strategic rebrand to 'The Conversation Company' in August 2025, expanding product scope beyond sales automation
- Expanded Conversica into automotive, sports and entertainment, and enterprise verticals under his leadership
- Oversees a platform powering 1.5 billion conversations for 2,000+ enterprise customers
- Grew company focus on automotive dealer data intelligence as a differentiated AI use case
- Built executive team including CMO David Greenberg and board members from Providence Strategic Growth

## Latest updates

- **2026-02** — Appeared on Daily Dealer Live (Car Dealership Guy Podcast), discussing how AI can unlock millions in untapped dealership database revenue
- **2025-08** — Led Conversica's rebrand as 'The Conversation Company,' repositioning the platform for broader customer lifecycle coverage
- **2025-04** — Appointed CEO of Conversica, succeeding Jim Kaskade
- **2025** — Launched Conversica Customer Forum for Sports and Live Entertainment, targeting ticketing and fan engagement use cases

## Links

- Website: https://conversica.com
- LinkedIn: https://www.linkedin.com/in/michael-gilson-b3857918
- Twitter/X: https://www.twitter.com/ava_ai
- YouTube: https://www.youtube.com/watch?v=tomSzRQ-1ZU
- Facebook: https://www.facebook.com/AVAaiLLC

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Profile page: https://yespress.io/michael-gilson
Published by YesPress — https://yespress.io
Last updated: 2026-05-25