# Medsender

> Medsender is a New York-based healthcare AI company building the workflow automation platform for medical practices. It started by fixing the fax - the stubborn backbone of healthcare communication - turning inbound faxes, referrals and documents into structured data that drops straight into the patient chart. Today its AI Medical Assistant, MAIRA, answers patient phone calls 24/7 in 15+ languages, and the company says it serves thousands of providers across all 50 states. Medsender raised a $5M Series A led by Ballast Point Ventures in early 2025.

- **Founded:** 2015
- **Headquarters:** New York, New York, United States
- **Founders:** Zain Qayyum (Founder & Co-CEO), Salman Haque (Co-CEO (Growth), joined 2020)
- **Team size:** ~40 employees
- **Products:** HIPAA-Compliant Fax Automation, MAIRA (AI Medical Assistant / Voice Agent), AI Referral Processing, Data Extraction & EMR/EHR Integration
- **Notable:** Raised $5M Series A led by Ballast Point Ventures (announced January 2025)., Launched MAIRA, a 24/7 multilingual AI voice agent, in late 2024 and MAIRA 2.0 in 2025., Reports serving thousands of medical practices across all 50 states.

## Products & services

- **HIPAA-Compliant Fax Automation** — Cloud-based, secure faxing that uses AI to read, categorize and load inbound faxes directly into the right patient chart - no manual sorting.
- **MAIRA (AI Medical Assistant / Voice Agent)** — A 24/7 multilingual AI voice agent and virtual receptionist that answers inbound patient calls, books and reschedules appointments, and answers questions about test results, medications and care. Fluent in English and Spanish with 15+ additional languages; reduces call handling by up to 80%.
- **AI Referral Processing** — Automatically extracts and routes referral data from unstructured documents, enabling same-day referral processing.
- **Data Extraction & EMR/EHR Integration** — Pulls structured data from faxes, emails and phone calls and syncs it into dozens of pre-built EMR/EHR integrations.

## Achievements

- Raised $5M Series A led by Ballast Point Ventures (announced January 2025).
- Launched MAIRA, a 24/7 multilingual AI voice agent, in late 2024 and MAIRA 2.0 in 2025.
- Reports serving thousands of medical practices across all 50 states.
- Claims up to 80% reduction in human call handling for clients.
- Recognized on an Inc. growth/badge list (Inc. badge displayed on site).

## Latest updates

- **2025-06** — Announced enhancements to AI voice agent MAIRA to improve practice efficiency and patient experience.
- **2025-01** — Closed $5M Series A led by Ballast Point Ventures to expand commercial team and accelerate product pipeline.
- **2024-11** — Launched MAIRA, a 24/7 multilingual AI voice agent for patient communication.

## Links

- Website: https://medsender.com
- LinkedIn: https://www.linkedin.com/company/medsender
- Twitter/X: https://twitter.com/MedsenderSocial
- Facebook: https://www.facebook.com/medsender

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Profile page: https://yespress.io/medsender
Published by YesPress — https://yespress.io
Last updated: 2026-06-07