# Maximus

> Maximus operates government programs and the technology behind them, from Medicaid enrollment and Medicare contact centers to veterans’ medical assessments, cloud migration, and cybersecurity. Government agencies buy its services; residents experience them through benefit applications, calls, assessments, and digital tools.

- **Founded:** 1975
- **Headquarters:** McLean, United States
- **Founders:** David V. Mastran (Founder; former President and CEO)
- **Products:** Total Experience Management (TXM), Eligibility and enrollment services, Veterans Evaluation Services (VES), Medical Records Processing System, Technology services
- **Notable:** Fiscal 2025 revenue of $5.431 billion and operating income of $528.289 million., Maximus reported ninefold efficiency improvement in its medical-record processing workflow in April 2025; this is not a ninefold improvement in VA benefit decisions., Rang the NYSE closing bell on September 8, 2025, for its 50th anniversary.

## Products & services

- **Total Experience Management (TXM)** — Modular government customer-experience solution connecting contact centers, digital channels, analytics, and AI-assisted workflows; launched in 2024 and expanded with AWS integrations in June 2025.
- **Eligibility and enrollment services** — Application processing support, independent health-plan choice counseling, outreach, enrollment assistance, and contact centers for government benefit programs. Final eligibility decisions depend on the program; Texas retains them with state staff.
- **Veterans Evaluation Services (VES)** — Medical disability examinations supporting VA compensation and pension determinations; acquired by Maximus in 2021.
- **Medical Records Processing System** — Proprietary record-processing system using AWS GovCloud and Amazon Textract to digitize and search large medical files; Maximus reported ninefold efficiency improvement in April 2025.
- **Technology services** — Cloud migration, cybersecurity, data management, application modernization, AI, and advanced analytics for government agencies.
- **Program and clinical services** — Case management, assessments, health appeals, employment support, and operations for public programs in the United States and international markets.

## Achievements

- Fiscal 2025 revenue of $5.431 billion and operating income of $528.289 million.
- Maximus reported ninefold efficiency improvement in its medical-record processing workflow in April 2025; this is not a ninefold improvement in VA benefit decisions.
- Rang the NYSE closing bell on September 8, 2025, for its 50th anniversary.
- Won the 2020 PRNEWS Digital Award in the Mobile App category for the NY State of Health Mobile Upload App.

## Latest updates

- **2026-10** — On October 19, agreed to acquire Agile Defense for $660 million cash at closing, subject to adjustments, plus potential contingent consideration. Closing expected in fiscal Q1 2027, subject to approvals and customary conditions; not completed as of October 22.
- **2026-08** — Reported fiscal Q3 revenue of $1.279 billion versus $1.348 billion a year earlier; operating margin was 12.6%. Reiterated FY2026 revenue guidance of $5.2-$5.35 billion and reduced earnings guidance following a temporary major-customer contract modification.
- **2025-11** — Expanded its Genesys partnership to combine government operations expertise with cloud-based voice, digital, and AI capabilities.
- **2025-09** — Announced a five-year, $62 million Pennsylvania Enrollment Assistance Program contract including CHIP plan-change support and planned digital enhancements.
- **2025-06** — Announced new AWS integrations for TXM, including document processing and AI-assisted customer interactions.

## Links

- Website: https://maximus.com
- LinkedIn: https://www.linkedin.com/company/maximus/
- Twitter/X: https://twitter.com/MAXIMUS_news
- Facebook: https://www.facebook.com/MaximusCareers

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Profile page: https://yespress.io/maximus
Published by YesPress — https://yespress.io
Last updated: 2026-10-22