# Marty Kausas

> Marty Kausas is the Co-Founder and CEO of Pylon, the AI-native B2B customer support platform he built after leaving Airbnb and spending 18 months failing at other ideas. Founded in November 2022 alongside Advith Chelikani and Robert Eng, Pylon has raised $51 million from Andreessen Horowitz, Bain Capital Ventures, General Catalyst, and Y Combinator - reaching 1,500+ customers and positioning itself as the definitive alternative to Zendesk for complex, multi-stakeholder B2B environments. Kausas is known for his systematic founder-led sales approach, LinkedIn content dominance, and the bold ambition to build a $10 billion+ public company.

- **Role:** Co-Founder & CEO at Pylon
- **Organizations:** Pylon, Y Combinator, Andreessen Horowitz (Angel Investor), Purdue Hackers, BoilerMake
- **Nationality:** American
- **Education:** BS, Computer Science, Purdue University, BS, Computer Science (Exchange), National University of Singapore, High School, Francis Parker School, Fellowship (W23 Batch), Y Combinator
- **Known for:** Co-founded Pylon and grew it to 1,500+ customers and $51M raised in under 3 years, Raised $3.2M Seed round in 6 days during Silicon Valley Bank collapse period, Raised $17M Series A from a16z in just 14 days while company was cash-flow positive

## Career timeline

- **2015** — Software Engineering Intern at Qualcomm
- **2015-2017** — President of Purdue Hackers and Co-Organizer of BoilerMake Hackathon
- **2016** — Software Engineering Intern at Yelp
- **2016** — Undergraduate Lecturer at Purdue University (CS 190: Tools and Resources)
- **2017** — Engineering Fellow at Kleiner Perkins Caufield & Byers
- **2018** — Software Engineer at Clipboard Health
- **2018-2020** — Software Engineer at Airbnb
- **2020-2022** — Spent 18 months exploring and pivoting through multiple startup ideas
- **2022-11** — Co-founded Pylon with Advith Chelikani and Robert Eng
- **2023** — Participated in Y Combinator W23 batch; raised $3.2M Seed in 6 days
- **2024** — Raised $17M Series A from a16z in 14 days; Pylon surpassed 250+ customers
- **2024** — Started angel investing through Andreessen Horowitz portfolio network
- **2025-08** — Raised $31M Series B co-led by a16z and Bain Capital Ventures; Pylon reached 1,500+ customers and $51M total funding

## Achievements

- Co-founded Pylon and grew it to 1,500+ customers and $51M raised in under 3 years
- Raised $3.2M Seed round in 6 days during Silicon Valley Bank collapse period
- Raised $17M Series A from a16z in just 14 days while company was cash-flow positive
- Closed 100 customers before hiring a single sales rep using founder-led LinkedIn outreach
- Generates approximately 50% of Pylon's pipeline through organic LinkedIn content strategy
- Created and defined the B2B support platform category
- Named speaker at Customer Support Summit events across NYC, SF, Chicago, and Boston
- Served as Engineering Fellow at Kleiner Perkins Caufield & Byers while still in college
- President of Purdue Hackers and co-organized BoilerMake Hackathon (2015-2017)
- Taught as Undergraduate Lecturer at Purdue University

## Latest updates

- **2025-08** — Pylon raised $31M Series B co-led by Andreessen Horowitz and Bain Capital Ventures, bringing total funding to $51M
- **2025-08** — Pylon reached 1,500+ customers including Together AI, Cognition, Temporal, and AssemblyAI
- **2026-03** — Spoke at Customer Support Summit in New York on 'The AI playbook for B2B support teams'
- **2026-05** — Launched new Pylon website with 'Migrated from' logo wall and new brand kit
- **2026-07** — Launched AI Agents suite including Builder, Tester, Runbooks, Issue Logs, and Analytics features

## Links

- Website: https://usepylon.com
- LinkedIn: http://www.linkedin.com/in/martykausas
- Twitter/X: https://twitter.com/marty_kausas
- GitHub: https://github.com/mkausas

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Profile page: https://yespress.io/marty-kausas
Published by YesPress — https://yespress.io
Last updated: 2026-05-25