# Maropost

> Maropost is a Toronto software company assembling ecommerce, point-of-sale, marketing automation, product discovery, customer service, and AI-assisted analytics into one unified commerce platform. Founded in 2011 as an email-marketing business, it now targets mid-market merchants that have outgrown entry-level tools but do not want the cost and complexity of a traditional enterprise stack.

- **Founded:** 2011
- **Headquarters:** Toronto, Canada
- **Founders:** Ross Andrew Paquette (Co-founder, CEO and Chairman), Jagdeep Singh (Co-founder)
- **Team size:** Approximately 380 employees in supplied company data; LinkedIn lists 201-500 employees and offices in Canada, India, Australia, Sweden, the United States, and Ukraine.
- **Products:** Marketing Cloud, Commerce Cloud, Retail Cloud, Merchandising Cloud, Service Cloud
- **Notable:** Appeared multiple times on Deloitte's Technology Fast 500., Grew from an email-marketing product into a six-part unified commerce suite., Serves more than 5,000 global brands across North America, Australia, and Europe.

## Products & services

- **Marketing Cloud** — Email, SMS, social, web, segmentation, journey automation, landing pages, testing, analytics, and personalization for commerce marketers.
- **Commerce Cloud** — Storefront, catalog, inventory, pricing, order, checkout, fulfillment, returns, multi-store, and marketplace operations in one back office; the current generation launched in 2025.
- **Retail Cloud** — Point-of-sale, inventory, loyalty, ecommerce, and marketing for multi-location retailers, built around the Retail Express acquisition.
- **Merchandising Cloud** — AI-assisted site search, smart collections, product discovery, recommendations, and merchandising analytics, built from the Findify acquisition.
- **Service Cloud** — Helpdesk and customer-service software that connects tickets with commerce and marketing context.
- **Da Vinci AI** — A developing AI layer intended to unify platform data for predictive analytics, personalization, recommendations, and automation; the current product page labels it coming soon.

## Achievements

- Appeared multiple times on Deloitte's Technology Fast 500.
- Grew from an email-marketing product into a six-part unified commerce suite.
- Serves more than 5,000 global brands across North America, Australia, and Europe.
- Acquired ecommerce platform Neto in 2021 in a transaction announced at $60 million in considerations.
- Acquired Retail Express in 2022 for more than $55 million in considerations.
- Acquired Findify in 2022 for more than US$4.45 million in considerations.
- Mercedes-Benz Canada case study reports four times the industry-average open rate and three times the industry-average click-through rate after implementation.
- Launched a rebuilt Commerce Cloud in November 2025 for multi-store, multi-region, large-catalog operations.

## Latest updates

- **2026-08** — Maropost announced Vinay Sharma as Chief Marketing Officer and continued publishing retail planning resources for North America and ANZ.
- **2026-05** — Launched a global Partner Portal for agencies, app developers, technology partners, systems integrators, affiliates, and strategic alliances.
- **2025-12** — Added technology executives to an advisory board intended to support product innovation and global expansion.
- **2025-11** — Released the current Maropost Commerce Cloud for storefronts, catalogs of more than one million SKUs, inventory, orders, fulfillment, and customers.
- **2025-01** — Expanded the executive team with Peter Messana as President and COO and Jason Ferrara as CMO to accelerate the unified-commerce rollout.
- **2024-12** — Added AI-driven eRFM behavioral segmentation and product recommendations to Marketing Cloud.

## Links

- Website: https://maropost.com
- LinkedIn: https://www.linkedin.com/company/maropost
- Twitter/X: https://twitter.com/Maropost
- YouTube: https://www.youtube.com/channel/UClaLFLWHKnpPleLsX5ew6yA
- Instagram: https://www.instagram.com/maropost/
- Facebook: https://www.facebook.com/maropost/

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Profile page: https://yespress.io/maropost
Published by YesPress — https://yespress.io
Last updated: 2026-08-15