# Marker.io

> Marker.io is a website feedback and bug reporting tool that lets teams, clients, and stakeholders point at a live web page, draw on it, and file a fully-loaded bug report without leaving the browser. Each report is captured as an annotated screenshot bundled with technical metadata - browser, OS, screen size, console logs, and a session replay - then pushed as a ready-to-work ticket into Jira, Trello, GitHub, ClickUp, Asana, and other tools. Bootstrapped and remote-first out of Brussels, the company serves web agencies and product teams who are tired of vague feedback arriving as emails, PDFs, and blurry screenshots.

- **Founded:** 2014
- **Headquarters:** Brussels, Belgium
- **Founders:** Gary Gaspar (Co-founder & CEO), Olivier Kaisin (Co-founder & CTO), Emile-Victor Portenart (Co-founder & CPO)
- **Team size:** ~6-8 (remote-first)
- **Products:** Website Feedback Widget, Bug Reporting & Bug Tracker, Two-way Integrations, Session Replay, Guest Portal
- **Notable:** Bootstrapped to ~$492K ARR with a team of roughly six people, Over 2 million feedback reports captured through the platform, Serves 3,000+ active teams including L'Oreal, Fujitsu, Patreon and Amgen

## Products & services

- **Website Feedback Widget** — An embeddable widget added to a website with a few lines of code, letting users annotate live pages, mark up screenshots, and submit feedback without leaving the site.
- **Bug Reporting & Bug Tracker** — Captures bugs as annotated screenshots plus technical metadata - browser, OS, screen size, console logs and errors - and routes them as developer-ready tickets.
- **Two-way Integrations** — Syncs feedback and status both ways with Jira, GitHub, GitLab, Trello, Asana, ClickUp, Azure DevOps, Linear, Slack, Intercom and Zendesk.
- **Session Replay** — Records the user session leading up to a bug so developers can see exactly what happened instead of guessing.
- **Guest Portal** — Lets external clients and stakeholders submit and follow feedback without needing a seat in the team's project management tool.
- **AI Feedback Enhancements** — AI-powered translation, title generation, and rewriting to turn raw client comments into clear, actionable issue descriptions.
- **Data Masking** — Masks sensitive information in screenshots and session replays to keep feedback compliant.

## Achievements

- Bootstrapped to ~$492K ARR with a team of roughly six people
- Over 2 million feedback reports captured through the platform
- Serves 3,000+ active teams including L'Oreal, Fujitsu, Patreon and Amgen
- ~61% year-over-year revenue growth from 2023 to 2024
- Successfully pivoted from a web design agency into a profitable SaaS product

## Latest updates

- **2024** — Revenue reached ~$492K ARR, up ~61% year over year, entirely bootstrapped.
- **2024** — Rolled out AI-powered feedback enhancements - translation, title generation, and rewriting.
- **2023** — Added session replay and data masking to give developers full context while protecting sensitive data.

## Links

- Website: https://marker.io
- LinkedIn: https://www.linkedin.com/company/markerio
- Twitter/X: https://twitter.com/marker_io
- YouTube: https://www.youtube.com/channel/UCnep7PEmohuwHpl1hCc95OA

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Profile page: https://yespress.io/marker-io
Published by YesPress — https://yespress.io
Last updated: 2026-08-07