# Mark Zablan

> Mark Zablan is CEO of Level Access and the founding CEO of Emplifi, the customer experience brand launched in 2021 from Astute and Socialbakers. His career spans Experian, Adobe and Sitecore, with a recurring focus on connecting technology, customers and international teams.

- **Role:** Chief Executive Officer at Level Access
- **Organizations:** Level Access, Emplifi, Astute, Sitecore, Adobe, Experian, Ernst & Young
- **From:** San Diego, United States
- **Nationality:** American
- **Education:** Bachelor of Arts in Public Finance, San Diego State University
- **Known for:** Led the launch of Emplifi in 2021., Led Emplifi when it secured a growth equity investment led by Sixth Street Growth at a valuation above $1 billion in 2022., Held international executive roles at Adobe, Experian and Sitecore before becoming a CEO.

## Career timeline

- **Earlier career** — Worked in strategy consulting at Ernst & Young, including time in Amsterdam.
- **Before 2012** — Held marketing services leadership roles at Experian, including work in the United States and London.
- **2012** — Joined Adobe; served as President of EMEA during its shift to cloud subscriptions.
- **2017** — Appointed Chief Revenue Officer at Sitecore on January 30, responsible for worldwide field operations.
- **2020** — Appointed CEO of Astute in August.
- **2021** — Became founding CEO of Emplifi, launched June 1 from the combined Astute and Socialbakers businesses.
- **2022** — Led Emplifi when a March growth equity investment valued the company at more than $1 billion.
- **2024** — Appointed CEO of Level Access on October 8.

## Achievements

- Led the launch of Emplifi in 2021.
- Led Emplifi when it secured a growth equity investment led by Sixth Street Growth at a valuation above $1 billion in 2022.
- Held international executive roles at Adobe, Experian and Sitecore before becoming a CEO.

## Latest updates

- **2026-10** — On October 16, Level Access announced its placement in the Leaders quadrant of Gartner’s first Magic Quadrant for Digital Accessibility Platforms; Zablan emphasized proving accessibility as software development accelerates.
- **2026-08** — Level Access announced its tenth appearance on the Inc. 5000; Zablan emphasized evidence behind accessibility claims.
- **2025-10** — Level Access launched AI accessibility agents and capabilities intended to fit existing team workflows.
- **2025-06** — Level Access appointed Tresilian Segal as CMO; Zablan highlighted AI capabilities and global expansion.

## Links

- LinkedIn: https://www.linkedin.com/in/mrzablan
- Twitter/X: https://x.com/mrzablan

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Profile page: https://yespress.io/mark-zablan
Published by YesPress — https://yespress.io
Last updated: 2026-10-21