# Mads Fosselius

> Mads Fosselius is a Copenhagen-based Danish entrepreneur, investor and co-founder of Dixa. His career began in customer service and progressed through engineering and leadership at 3pas, Cirque and TDC. After leading Dixa as CEO and later serving as chief innovation officer, he returned as chairman in July 2026. His recurring focus is connecting customer conversations and improving the working experience of support agents.

- **Role:** Co-founder and Chairman of the Board at Dixa
- **Organizations:** Dixa, 3pas A/S, Cirque A/S, TDC, Weply, byFounders Collective
- **Nationality:** Danish
- **Education:** Bachelor’s and master’s degrees; subject not established, Copenhagen Business School
- **Known for:** Co-founded Dixa and led it as CEO through its international expansion., Led Dixa during its $105 million Series C in 2021., Built and sold 3pas to Cirque.

## Career timeline

- **2000** — Entered the contact-centre industry; later worked in customer-service management, software engineering and IT leadership.
- **2004** — Founded 3pas A/S to connect legacy customer-service systems.
- **2009** — Sold 3pas to Cirque and continued in management and operations.
- **2013** — Founded the live-chat platform Weply, according to his 2021 interview.
- **2015** — Co-founded Dixa with Jacob Vous Petersen, Jakob Nederby Nielsen and Krisztian Tabori; initially served as chairman.
- **2016** — Cirque was acquired by TDC. Fosselius later led TDC Solution House as senior vice president.
- **2018** — Became Dixa CEO in January as the company launched globally.
- **2021** — Dixa raised a $105 million Series C led by General Atlantic.
- **2022** — Discussed Dixa’s acquisitions of Elevio, Solvemate and Miuros in a May interview with Nathan Latka.
- **2025** — Publicly described his transition to chief innovation officer and Christian Lohmann’s leadership as CEO; joined the byFounders Collective.
- **2026** — Returned as Dixa chairman on July 1.

## Achievements

- Co-founded Dixa and led it as CEO through its international expansion.
- Led Dixa during its $105 million Series C in 2021.
- Built and sold 3pas to Cirque.
- Created TDC’s Solution House digital cloud division, described in Dixa’s 2018 announcement as having around 400 employees.
- Won People’s Choice - Individual at the Nordic Startup Awards 2019.

## Latest updates

- **2026-07** — Returned as chairman of Dixa’s board, effective July 1, after roles as CEO and chief innovation officer.
- **2025-09** — Shared the Dixa story at the byFounders Summit and publicly announced joining the byFounders Collective.

## Links

- Website: https://www.dixa.com/
- LinkedIn: https://www.linkedin.com/in/madsfosselius/
- Twitter/X: https://twitter.com/MFosselius

---

Profile page: https://yespress.io/mads-fosselius
Published by YesPress — https://yespress.io
Last updated: 2026-10-21