# MadCap Software

> MadCap Software is a Denver-based software company that builds authoring and publishing tools for technical writers, documentation teams and content developers. Its flagship product, MadCap Flare, lets teams write once and publish the same source content to responsive online help, PDF, print, mobile and eLearning outputs. Founded in 2005 by veterans of RoboHelp, the company has grown from a single desktop tool into a broader content platform spanning cloud collaboration, component content management, translation and learning content delivery, serving more than 3,000 organizations worldwide.

- **Founded:** 2005
- **Headquarters:** Denver, Colorado, USA
- **Founders:** Anthony Olivier (Founder & CEO), Bjorn Backlund (Co-founder / RoboHelp development lead)
- **Team size:** Approximately 200-400 employees (estimate)
- **Products:** MadCap Flare, MadCap Central, MadCap Flare Online, MadCap IXIA CCMS, MadCap Create & Syndicate (Xyleme)
- **Notable:** Grew from a 2005 startup into the leading dedicated technical-authoring platform, serving 3,000+ organizations., MadCap Flare became an industry-standard single-source publishing tool for technical communicators., Secured a majority-growth investment from Battery Ventures in 2022 after 16 years bootstrapped.

## Products & services

- **MadCap Flare** — Flagship topic-based authoring and single-source publishing tool. Writers create structured content once and publish to responsive HTML5 help, PDF, Word, print, mobile and eLearning.
- **MadCap Central** — Cloud-based content management, workflow, task tracking and hosting companion to Flare for distributed documentation teams.
- **MadCap Flare Online** — Next-generation cloud documentation platform uniting desktop authoring, real-time cloud collaboration and AI-powered content generation and optimization.
- **MadCap IXIA CCMS** — Enterprise DITA component content management system for structured content reuse in regulated and multilingual industries (acquired via IXIASOFT).
- **MadCap Create & Syndicate (Xyleme)** — Learning content management, collaborative authoring and governed omnichannel content delivery for training and L&D teams.
- **MadCap Lingo** — Translation and localization tool integrating with Flare projects for multilingual publishing.
- **MadCap Doc-To-Help** — Authoring tool for creating help, manuals and knowledge bases directly from Microsoft Word.
- **MadCap Contributor** — Lightweight review and contribution tool letting subject-matter experts edit and comment on content.

## Achievements

- Grew from a 2005 startup into the leading dedicated technical-authoring platform, serving 3,000+ organizations.
- MadCap Flare became an industry-standard single-source publishing tool for technical communicators.
- Secured a majority-growth investment from Battery Ventures in 2022 after 16 years bootstrapped.
- Acquired IXIASOFT (IXIA CCMS) in 2022 and Xyleme in 2023 to build a unified content platform.
- Launched MadCap Flare Online in 2025 with AI-powered authoring for the enterprise.
- SOC 2 Type II certified; recognized as a G2 Leader.
- Holds multiple patents for content-creation innovations.

## Latest updates

- **2025-05** — Debuted MadCap Flare Online, uniting desktop authoring, real-time cloud collaboration and AI-powered content generation.
- **2023-10** — Brought ChatGPT-powered AI Assist to MadCap Central for AI content generation and editing.
- **2023** — Acquired Xyleme to add enterprise learning content management (Create and Syndicate) to the platform.
- **2022** — Acquired IXIASOFT, adding the IXIA CCMS DITA component content management system.
- **2022-01** — Announced a majority-growth investment from Battery Ventures.

## Links

- Website: https://www.madcapsoftware.com
- LinkedIn: https://www.linkedin.com/company/madcap-software-inc
- Twitter/X: https://twitter.com/madcapsoftware
- YouTube: https://www.youtube.com/madcapsoftware
- Facebook: https://www.facebook.com/MadCapSoftware/

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Profile page: https://yespress.io/madcap-software
Published by YesPress — https://yespress.io
Last updated: 2026-08-06