# Lunchbox

> Lunchbox sells restaurant software that connects branded app and web ordering, B2B catering, marketplace order aggregation, loyalty and marketing. Its enterprise focus is helping restaurant groups coordinate digital orders while retaining direct guest relationships and customer data.

- **Founded:** 2019
- **Headquarters:** New York, United States
- **Founders:** Nabeel Alamgir (Co-founder; founding CEO; named Executive Chairman in 2025), Andrew Boryk (Co-founder; founding CTO), Hadi Rashid (Co-founder)
- **Products:** Web & App Ordering, Lunchbox Catering, Order Aggregation, Marketing CRM, Loyalty & Scan to Pay
- **Notable:** Company reported 5,000+ restaurant locations in January 2026., Raised $20 million Series A and $50 million Series B., Acquired enterprise ordering provider NovaDine in 2022; acquisition price was not disclosed.

## Products & services

- **Web & App Ordering** — Restaurant-branded digital ordering with menu management, POS integrations and order controls.
- **Lunchbox Catering** — First-party B2B catering with house accounts, invoicing, order editing, production sheets and reporting.
- **Order Aggregation** — Routes marketplace orders into the POS, synchronizes menus and supports channel-specific pricing and throttling.
- **Marketing CRM** — Guest segmentation and automated email, SMS and push campaigns using ordering data.
- **Loyalty & Scan to Pay** — Guest rewards and loyalty experiences; supports integrations with existing loyalty providers.
- **Lunchbox Open / Open API** — Integration platform launched with access to more than 100 technology partners.
- **Dispute Manager** — Automates third-party order dispute handling to recover eligible revenue.
- **Call Center and Delivery Dispatch** — Back-office order assistance and delivery coordination for restaurant operators.

## Achievements

- Company reported 5,000+ restaurant locations in January 2026.
- Raised $20 million Series A and $50 million Series B.
- Acquired enterprise ordering provider NovaDine in 2022; acquisition price was not disclosed.
- Announced SOC 2 compliance after an independent audit in October 2025.
- Lunchbox’s Torchy’s case study reports 18% YoY GMV growth, 15%+ per-location order growth and 11% average-ticket growth; these are vendor-reported outcomes, not controlled estimates of causality.

## Latest updates

- **2026-05** — Fast Casual reported James Walker joined WOWorks as chief growth officer, describing his Lunchbox CEO role as his most recent prior position; the Lunchbox website still lists him as CEO.
- **2026-01** — Announced the OPA! marketplace partnership with Island Fin Poké as the first Lunchbox-powered brand live on the marketplace.
- **2025-12** — Walker’s year-end post reported the first UK client launch and said 58% of clients used catering; both are management-reported claims.
- **2025-10** — Announced SOC 2 compliance following an independent audit.
- **2025-03** — Announced James Walker’s CEO appointment, Nabeel Alamgir’s Executive Chairman transition and Shift4-led strategic funding.

## Links

- Website: https://lunchbox.io/
- LinkedIn: https://www.linkedin.com/company/lunchboxtechnologies/
- Twitter/X: https://twitter.com/lunchboxtech
- GitHub: https://github.com/lunchboxinc
- YouTube: https://www.youtube.com/@lunchbox358
- Instagram: https://www.instagram.com/lunchboxtech/
- Facebook: https://facebook.com/p/Lunchboxio-100072124235943/

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Profile page: https://yespress.io/lunchbox
Published by YesPress — https://yespress.io
Last updated: 2026-09-30