# Lokesh Kumar

> Lokesh Kumar is a New York-based founding member of ClickPost who leads business development around the unglamorous but commercially decisive stretch after an online purchase: shipping, tracking, failed deliveries, and returns. His public work argues that these operations should be treated not merely as logistics expenses but as tools for customer retention.

- **Role:** Founding Member at ClickPost
- **Organizations:** ClickPost, Manya Technologies Private Limited
- **Education:** Master of Business Administration (MBA), Amity University Noida, Commerce, Army Public School Delhi
- **Known for:** Helped build and lead global business development at ClickPost as a founding member., Authored published analysis on hyperlocal delivery, ecommerce shipping practices, and logistics-cost reduction for D2C companies., Spoke on customer loyalty and D2C experience at the 2024 India D2C Summit.

## Career timeline

- **2008-2010** — Studied for an MBA at Amity University Noida.
- **2015** — Became a director of Manya Technologies Private Limited, according to Indian corporate-registry records.
- **2017** — Joined ClickPost's founding-stage journey; the company dates its logistics-intelligence platform to 2017 and Kumar is publicly titled Founding Member.
- **2021** — Published on hyperlocal delivery and ecommerce shipping as ClickPost's VP of Business Development.
- **2022** — Published a practical guide to reducing logistics costs for D2C startups.
- **2024** — Appeared as a ClickPost founding member on the India D2C Summit panel “Fast Lane to Loyalty”; ClickPost also raised a $6 million Series A that year.
- **2026** — Based in the New York metropolitan area, represented ClickPost at CommerceNext in New York and Commerce Roundtable in San Diego, and published a LinkedIn series about returns and post-purchase economics.

## Achievements

- Helped build and lead global business development at ClickPost as a founding member.
- Authored published analysis on hyperlocal delivery, ecommerce shipping practices, and logistics-cost reduction for D2C companies.
- Spoke on customer loyalty and D2C experience at the 2024 India D2C Summit.
- Helped represent ClickPost during its expansion into the United States and its conversations with US D2C operators.
- Participated in ClickPost's growth from an early logistics software company to a platform that reports 1 million-plus shipments optimized daily in 2024.

## Latest updates

- **2026-09** — Represented ClickPost at Commerce Roundtable in San Diego, discussing post-purchase, returns, and delivery operations.
- **2026-06** — Represented ClickPost at the CommerceNext Growth Show in New York.
- **2026-06** — Published LinkedIn articles on high-return customer cohorts and the need for returns systems to recognize customer value.
- **2026-05** — Published a LinkedIn series on preventing returns, exchange conversion, and the tracking page as a retention channel.

## Links

- Website: https://www.clickpost.ai
- LinkedIn: https://www.linkedin.com/in/lokesh-kumar-0297b032

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Profile page: https://yespress.io/lokesh-kumar
Published by YesPress — https://yespress.io
Last updated: 2026-09-27