# Loadsmart

> Loadsmart combines freight brokerage and managed transportation with ShipperGuide TMS, Opendock scheduling, gate and yard software, and AI agents. Its customers include shippers, manufacturers, warehouses and carriers seeking to coordinate freight buying, execution and settlement.

- **Founded:** 2014
- **Headquarters:** Chicago, United States
- **Founders:** Felipe Capella (Co-founder and CEO), Ricardo Salgado (Co-founder; formerly co-CEO)
- **Products:** Freight Brokerage, ShipperGuide TMS, Opendock, CarrierGuide / carrier software, Managed Transportation
- **Notable:** Announced operating profitability in Q3 2024 under its own definition, which excludes some costs included in broader profit measures., Raised a $200 million Series D at a $1.3 billion valuation in February 2022., Cascades case study documents 63 plants using the upgraded Opendock platform by 2023.

## Products & services

- **Freight Brokerage** — Per-load transportation procurement and execution across truckload, LTL, partial truckload, expedited, drayage and multimodal freight.
- **ShipperGuide TMS** — Transportation procurement, planning, execution, visibility, analytics and settlement. Built in-house and launched as RFPGuide.
- **Opendock** — Dock appointment scheduling with gate and yard management; acquired in November 2021.
- **CarrierGuide / carrier software** — Carrier load discovery, booking and fleet workflows, alongside carrier-facing mobile tools.
- **Managed Transportation** — Specialists provide network analysis, freight procurement, planning and execution for shippers.
- **Flatbed Messenger** — A Home Depot collaboration that matches available dedicated-fleet backhauls with other shippers’ freight.
- **FreightIntel AI** — Freight analytics and recommendations for transportation cost and service decisions.
- **Freight Audit & Pay** — Invoice validation, reconciliation, payment and general-ledger coding.
- **Loadsmart AI** — Six launch workflows cover documents, tracking, failed tenders, proactive audits, claims and scheduling, backed by human freight operators.

## Achievements

- Announced operating profitability in Q3 2024 under its own definition, which excludes some costs included in broader profit measures.
- Raised a $200 million Series D at a $1.3 billion valuation in February 2022.
- Cascades case study documents 63 plants using the upgraded Opendock platform by 2023.
- Athletic Brewing case study reports rates about 7-8% below average spot benchmarks after structured procurement; this is a customer-specific comparison.
- Completed a SOC 2 Type II audit, according to the company.

## Latest updates

- **2026-10** — In an October 13 FreightWaves interview, Capella said SaaS accounts for half of Loadsmart’s gross profit.
- **2026-09** — September 17 launch announcement introduced AI agents backed by freight operators and a free single-workflow proof of concept.
- **2026-06** — The company blog highlighted Athletic Brewing’s use of ShipperGuide and Opendock.
- **2025-01** — Published an account of engineering resource planning with Jellyfish.

## Links

- Website: https://loadsmart.com/
- LinkedIn: https://www.linkedin.com/company/loadsmart
- Twitter/X: https://twitter.com/LoadSmartUS/
- GitHub: https://github.com/loadsmart
- YouTube: https://www.youtube.com/channel/UCN-pkKcoMargmyL0Br3-H5w
- Instagram: https://www.instagram.com/loadsmart/
- Facebook: https://www.facebook.com/loadsmartUS

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Profile page: https://yespress.io/loadsmart
Published by YesPress — https://yespress.io
Last updated: 2026-10-16