# LiveAgent

> LiveAgent is an all-in-one help desk and live chat platform built by Quality Unit, a bootstrapped Slovak software company founded in 2004 by Viktor Zeman and Andrej Harsani. It pulls email, live chat, calls, social messages and a knowledge base into one shared inbox with a universal ticketing system, and now layers AI on top for chatbots, answer suggestions and human handover. More than 40,000 companies - including Huawei, Orange and Virginia Tech - use it, reaching over 150 million end users. The company stayed self-funded and profitable while competitors raised hundreds of millions.

## Achievements

- Serves more than 40,000 companies worldwide
- Reaches over 150 million end users
- Rated #1 customer service solution for SMB in 2017 by G2Crowd
- Built and scaled without venture capital - fully self-funded and profitable
- Over 130 ticketing features and 200+ integrations
- Clients include Huawei, Orange, DigiCert, Virginia Tech and TrustPay

## Latest updates

- **2026-07** — Summer promotion offering 33% off plus a free AI Agent (codes SUMMER-33M / SUMMER-33Y)
- **2024** — Rolled out a suite of AI features including chatbot, answer assistant and human handover

## Links

- Website: https://www.liveagent.com
- LinkedIn: https://www.linkedin.com/company/liveagent
- Twitter/X: https://twitter.com/liveagent
- YouTube: https://www.youtube.com/user/LiveAgent
- Facebook: https://www.facebook.com/liveagent

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Profile page: https://yespress.io/liveagent-slovak-help-desk-150-million
Published by YesPress — https://yespress.io
Last updated: 2026-08-07