# Live Chat Software

> A look at the live chat category through four tools that shaped it - Zoho SalesIQ, Front, ProProfs Chat, and Olark. The chat widget in the corner of a website started as a support add-on and became a channel for sales, onboarding, and retention. This story explains what these tools actually do, how they differ, and why the small bubble now carries a lot of business weight.

## Achievements

- Olark has served 12,000+ businesses and built live chat as a fully remote, B-Corp-certified team since 2009.
- Zoho Corporation reached 100+ million users while remaining bootstrapped, with SalesIQ offering live chat, visitor tracking, lead scoring and codeless chatbots at entry pricing.
- Front grew into an AI-powered customer communication platform used by teams to manage email, chat, SMS, social and voice in one shared workspace.
- ProProfs Chat integrates with 50+ third-party platforms including Salesforce, Microsoft Dynamics 365, WordPress, MailChimp and Shopify.

## Latest updates

- **2024-01** — Front expands into an AI-powered customer service and customer operations platform; Mathilde Collin moves to Executive Chair.
- **2026-01** — Live chat tools continue adding AI chatbots and automation; Zoho SalesIQ, ProProfs Chat and Olark remain widely compared picks for small and mid-sized teams.

## Links

- Website: https://www.olark.com/

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Profile page: https://yespress.io/live-chat-software-corner-bubble-salesperson
Published by YesPress — https://yespress.io
Last updated: 2026-08-06