# Listen Labs

> Listen Labs is a San Francisco customer research company whose software recruits participants, conducts adaptive AI-moderated interviews and turns conversations into searchable evidence and reports. Enterprise customers use it to test products, messages, pricing and customer experiences while decisions are still open.

- **Founded:** 2023
- **Headquarters:** San Francisco, United States
- **Founders:** Alfred Wahlforss (CEO and co-founder), Florian Juengermann (CTO and co-founder)
- **Products:** AI-moderated interviews, Research Agent, Quality Guard, Gabor-Granger price tests, MaxDiff testing
- **Notable:** More than one million interviews reported by January 2026., Hundreds of enterprise customers reported by January 2026., Named to Forbes’ 2026 AI 50.

## Products & services

- **AI-moderated interviews** — Adaptive video, voice and text interviews with follow-up questions, clips and transcripts.
- **Research Agent** — Assists with study design, recruitment, analysis and deliverables.
- **Quality Guard** — Screens for fraud, low effort and mismatched respondent profiles.
- **Gabor-Granger price tests** — Price ladder and demand curve linked to interview explanations.
- **MaxDiff testing** — Ranks preferences among competing options and links scores to interviews.

## Achievements

- More than one million interviews reported by January 2026.
- Hundreds of enterprise customers reported by January 2026.
- Named to Forbes’ 2026 AI 50.
- Shortlisted with Sweetgreen for a 2026 ESOMAR regional award.

## Latest updates

- **2026-09** — Announced a $1 million New York brand campaign across more than 1,500 screens.
- **2026-08** — Introduced Gabor-Granger price testing with interview evidence attached to demand curves.
- **2026-06** — Named to Forbes’ 2026 AI 50.
- **2026-01** — Announced a $69 million Series B and more than one million interviews.

## Links

- Website: https://listenlabs.com/
- LinkedIn: https://www.linkedin.com/company/listenlabss
- Twitter/X: https://x.com/listenlabs
- YouTube: https://www.youtube.com/@ListenLabsAI

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Profile page: https://yespress.io/listen-labs
Published by YesPress — https://yespress.io
Last updated: 2026-09-29