# Linda Finkel

> Linda Finkel is a healthcare technology executive who runs OutcomesAI, a Boston-based company pairing AI voice agents with licensed nurses to expand nursing capacity through its Glia engine. Before OutcomesAI she spent over a decade building AVIA into the country's leading digital transformation partner for health systems, first as president from 2014 and then as CEO from 2020. A Stanford BA and Harvard MBA, she earlier ran large international services companies including Bowne Business Solutions and Donnelley Business Services, and pivoted to healthcare after watching her father's 91-day ICU stay reveal both the heroism and the gaps in modern care. She has been named one of the Top 50 Women Leaders in Healthcare.

- **Role:** Chief Executive Officer at OutcomesAI
- **Organizations:** OutcomesAI, AVIA, R1 RCM, Bowne Business Solutions (Williams Lea), Donnelley Business Services, The Chicago Network, The Economic Club of Chicago
- **Nationality:** American
- **Education:** MBA, Harvard Business School, BA, Stanford University
- **Known for:** Named by Women We Admire as one of the Top 50 Women Leaders in Healthcare, Grew AVIA from 5 users and a team of 7 into a national network of 50+ large health systems (reported as scaling to 500+ hospitals and ~$20M revenue), Led the Medicaid Transformation Project with former CMS Acting Administrator Andy Slavitt, launching 139 capabilities across 30 health systems

## Career timeline

- **1990s-2000s** — President of Donnelley Business Services, which grew roughly 40% per year under her leadership
- **2000s** — Co-head and COO of Bowne Business Solutions (later Williams Lea), scaling it to 3,000+ employees across four countries
- **2010** — Moved into healthcare, joining a population health leadership team
- **2010s** — Senior VP and then COO of population health at R1 RCM
- **2014** — Joined AVIA as President
- **2020** — Named CEO of AVIA, effective November 1, 2020
- **2022** — Became a member of The Chicago Network
- **2025** — Leads OutcomesAI as CEO; company raises $10M seed round led by Santé Ventures in October 2025

## Achievements

- Named by Women We Admire as one of the Top 50 Women Leaders in Healthcare
- Grew AVIA from 5 users and a team of 7 into a national network of 50+ large health systems (reported as scaling to 500+ hospitals and ~$20M revenue)
- Led the Medicaid Transformation Project with former CMS Acting Administrator Andy Slavitt, launching 139 capabilities across 30 health systems
- Launched a national Generative AI Collaborative with 28+ health systems
- Drove Bowne Business Solutions to market leadership with 3,000+ employees in four countries
- Grew Donnelley Business Services roughly 40% per year as president

## Latest updates

- **2025-10** — OutcomesAI, where Finkel serves as CEO, secured a $10M seed round led by Santé Ventures to scale its AI-enabled nursing model powered by the Glia engine.

## Links

- Website: https://outcomes.ai
- LinkedIn: http://www.linkedin.com/in/lindafinkel
- Facebook: https://www.facebook.com/linda.finkel.16/

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Profile page: https://yespress.io/linda-finkel
Published by YesPress — https://yespress.io
Last updated: 2026-06-27