# Lender Compliance Technologies (LCT)

> Lender Compliance Technologies is a Southlake, Texas SaaS company whose Refund Control platform helps banks, credit unions and finance companies manage voluntary protection product cancellations and refunds. It combines lender-controlled workflows, direct provider refund quotes, dealer performance tracking and an auditable system of record for automotive, RV, marine and powersports lending.

- **Founded:** 2020
- **Headquarters:** Southlake, United States
- **Founders:** Glenn Munro (Co-founder and Chief Executive Officer), Ed Kisinger (Co-founder, Chief Technology Officer and Director of Client Success), Robin Bever (Co-founder; historically Director of Product Management)
- **Products:** Refund Control, LCT IDP, LCT CUSO
- **Notable:** Introduced Refund Control in April 2021., Announced a $4.15 million Series A in June 2021., Reported processing more than 1 million VPP cancellations through Refund Control.

## Products & services

- **Refund Control** — Lender-managed cloud platform for VPP cancellations and refunds, including GAP and vehicle service contracts. Features include direct provider refund quotes, automated workflows, dealer tracking, reporting and audit records; LCT says it is built on Salesforce.
- **LCT IDP** — Intelligent document processing powered by Informed.IQ, announced in October 2023 to extract, analyze and summarize product information from VPP forms and auto lending documents.
- **LCT CUSO** — Credit union service organization launched with One Washington Financial, SWBC and Jay Mossman via NRT Holdings LLC to distribute automated cancellation and refund compliance solutions.

## Achievements

- Introduced Refund Control in April 2021.
- Announced a $4.15 million Series A in June 2021.
- Reported processing more than 1 million VPP cancellations through Refund Control.
- Reported nearly 30 credit union clients serving more than 5 million members in September 2026.
- Announced alignment with VPP Refund Quote Portal Minimum Standards; the trade associations do not endorse or qualify individual platforms.

## Latest updates

- **2026-09** — Launched LCT CUSO with One Washington Financial, SWBC and Jay Mossman via NRT Holdings LLC.
- **2026-02** — LCT’s current insights listing dates its announcement of more than 1 million processed cancellations to February 14, 2026; underlying release text does not give a date.
- **2025-04** — Announced partnership with Proteris Compliance Solutions on April 14.

## Links

- Website: https://www.lct1.com/
- LinkedIn: https://www.linkedin.com/company/lct1/

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Last updated: 2026-10-03