# Leigh Sevin

> Leigh Sevin is the New York-based co-founder and CEO of Endear, a retail CRM and clienteling platform she built with Jinesh Shah. After earlier businesses including personal styling service Arthur, the pair launched Endear in 2019. Her public work centers on giving store associates customer data and outreach tools, and on building a durable business with capital aligned to its direction.

- **Role:** Co-founder and CEO at Endear
- **Organizations:** Endear, Arthur, Venture for America, Zeel
- **Education:** Bachelor of Arts in American Studies, Georgetown University
- **Known for:** Co-founded Endear, a retail CRM used by brands including Reformation, Glossier and UNTUCKit., Led Endear as CEO through its $6 million Series A announced in January 2025., Built a long-running working partnership with Jinesh Shah, beginning before Endear’s 2019 launch.

## Career timeline

- **2014-2016** — Venture for America fellow and marketing associate at Zeel in Miami.
- **2015** — Met future co-founder Jinesh Shah through Venture for America.
- **2016** — Co-founded personal styling business Arthur; participated in Venture for America’s Philadelphia accelerator with Shah.
- **2016-2019** — Experimented with roughly four revenue-generating business ideas, according to her own account.
- **2019** — Co-founded Endear with Shah, focusing on retail CRM and clienteling.
- **2023** — Discussed profitability-first fundraising and alternatives to VC on The Retail X Series podcast.
- **2025** — Endear announced a $6 million Series A led by Channel Equity Partners on January 16.

## Achievements

- Co-founded Endear, a retail CRM used by brands including Reformation, Glossier and UNTUCKit.
- Led Endear as CEO through its $6 million Series A announced in January 2025.
- Built a long-running working partnership with Jinesh Shah, beginning before Endear’s 2019 launch.

## Latest updates

- **2026-01** — Discussed human-centered clienteling and customer data in a CX Quest interview published January 28.
- **2026-03** — Shared her reflections on gender bias in fundraising and choosing capital aligned with her company.
- **2026-04** — Published an article on physical stores as destinations and connected shopping experiences.
- **2026-05** — Published the LinkedIn article “What Your Best Retail Associates Do Differently, and How AI Can Scale It.”

## Links

- Website: https://endearhq.com
- LinkedIn: https://www.linkedin.com/in/leigh-sevin

---

Profile page: https://yespress.io/leigh-sevin
Published by YesPress — https://yespress.io
Last updated: 2026-10-26