# KWI Communications

> KWI Communications is an Atlanta-based corporate communications and change-management consultancy that helps large organizations turn strategy into behavior. Founded by Ken Willis in 2007 and owned since 2024 by CEO Leah Gladu, the firm combines employee research, leadership coaching, internal and external communications, data analysis, and visual storytelling for clients navigating complex change.

- **Founded:** 2007
- **Headquarters:** Atlanta, United States
- **Founders:** Ken Willis (Founder)
- **Products:** Organizational Change Management, Internal and External Communications, Management Consulting and Strategy, Insights and Data Analytics, Brand Strategy and Visual Storytelling
- **Notable:** A telecom workforce campaign for roughly 1,500 frontline workers reported 80% average executive-email opens, 91% adoption of a meeting toolkit and progress that enabled about $1 billion in additional client revenue., A manufacturing culture relaunch reported more than 60% adoption of a new mission and vision, with more than 75% of employees recalling the details., An AI assistant rollout to nearly 18,000 remote employees reported that 85% of survey respondents tried the bot in Microsoft Teams and 82% of users viewed its answers positively.

## Products & services

- **Organizational Change Management** — Research, strategy, implementation, training, leadership enablement, adoption measurement, culture transformation and M&A alignment.
- **Internal and External Communications** — Content and channel strategy, executive messaging, employee engagement, media relations, speechwriting and digital experience work.
- **Management Consulting and Strategy** — Leadership coaching, organizational design, employee surveys, focus groups and CliftonStrengths coaching.
- **Insights and Data Analytics** — Data science, organizational assessment, research, persona development, survey design and strategic insight.
- **Brand Strategy and Visual Storytelling** — Brand identity, campaigns, social media, experience design, photography, podcasts, presentations, video and animation.

## Achievements

- A telecom workforce campaign for roughly 1,500 frontline workers reported 80% average executive-email opens, 91% adoption of a meeting toolkit and progress that enabled about $1 billion in additional client revenue.
- A manufacturing culture relaunch reported more than 60% adoption of a new mission and vision, with more than 75% of employees recalling the details.
- An AI assistant rollout to nearly 18,000 remote employees reported that 85% of survey respondents tried the bot in Microsoft Teams and 82% of users viewed its answers positively.
- A ClickTime case study reported five hours saved monthly per account executive, a 20% increase in organization-wide realization rate and a 40% reduction in inefficiencies.
- KWI was credited on Aflac's My Special Aflac Duck work, which won two Silver PR Lions at Cannes in 2019.
- KWI and Aflac won a 2021 PRNEWS Digital + Social Media Award for the #AflacCares25 Facebook campaign.
- Atlanta Business Chronicle recognized KWI as a Best Place to Work in the medium-company category in 2020 and 2021.

## Latest updates

- **2026-08** — CEO Leah Gladu was recognized with an Award of Commendation at the PRSA Women of Impact Awards.
- **2025-12** — Gladu said KWI would deepen its focus in 2026 on complex change, candid leadership challenges, current tools and impact over scale.
- **2025-03** — KWI published a refreshed set of case studies spanning frontline engagement, culture transformation, recruiting experience and AI adoption.
- **2024-01** — CEO Leah Gladu purchased KWI Communications and continued leading it as owner and chief executive.

## Links

- Website: https://kwicomm.com
- LinkedIn: https://www.linkedin.com/company/kwicomm
- Twitter/X: https://twitter.com/kwicomm
- Facebook: https://facebook.com/kwicommunications

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Profile page: https://yespress.io/kwi-communications
Published by YesPress — https://yespress.io
Last updated: 2026-09-20