# Krista

> Krista Software builds an enterprise AI and automation platform that connects people, business applications and AI through natural-language workflows. Its products handle documents, knowledge retrieval, email, meetings and customer conversations, with human approvals and audit trails built into execution.

- **Founded:** 2020
- **Headquarters:** Dallas, United States
- **Founders:** John Michelsen (Co-founder and Chief Product Officer), Bhavesh Soni (Co-founder; named in the September 2020 launch announcement)
- **Products:** Krista Agentic Platform, Krista Studio, Conversation Agent, Document Processing, Knowledge Management Assistant
- **Notable:** Announced $15 million in Series A funding in February 2022., Company timeline reports SOC 2 Type 2 certification in 2022., Published customer case reports an 80% overall cost reduction for Doc Prep 911.

## Products & services

- **Krista Agentic Platform** — Enterprise orchestration with natural-language authoring, system integrations, human participation, permissions and audit trails.
- **Krista Studio** — Workflow authoring environment; July 2026 update adds AI-generated editable steps, data derivation and confidence-based decision paths.
- **Conversation Agent** — Automates interactions and connects conversations to business processes.
- **Document Processing** — Extracts and validates document fields, populates templates and routes exceptions to staff.
- **Knowledge Management Assistant** — Answers questions using an organization’s approved documentation.
- **Meeting Agent** — Captures speaker-attributed meeting transcripts in a governed, searchable organizational memory.
- **Email Classification and AI-Powered Email Responses** — Classifies inbound messages and coordinates responses with connected business systems.
- **Voice Agent** — Voice-based customer interactions connected to enterprise workflows.
- **Website Conversational Agent** — Branded content-based answers, lead qualification and meeting scheduling.

## Achievements

- Announced $15 million in Series A funding in February 2022.
- Company timeline reports SOC 2 Type 2 certification in 2022.
- Published customer case reports an 80% overall cost reduction for Doc Prep 911.
- Published Zimperium case reports over $200,000 in operational savings.
- Published BPO case reports invoice-reading accuracy improving from 30% to over 90%.

## Latest updates

- **2026-09** — Published positioning article on enterprise search versus an enterprise brain.
- **2026-07** — Krista Studio update introduced five AI authoring capabilities; Agentic AI step was in preview and Conversation Builder was described as forthcoming.
- **2025-08** — Published named customer cases for Doc Prep 911 and OTG Consulting.
- **2025-02** — Announced Series A follow-on funding; amount undisclosed in the release.

## Links

- Website: https://krista.ai/
- LinkedIn: https://www.linkedin.com/company/krista-ai
- Twitter/X: https://twitter.com/krista_ai
- YouTube: https://www.youtube.com/@krista_ai
- Facebook: https://facebook.com/kristasoftrpa

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Profile page: https://yespress.io/krista
Published by YesPress — https://yespress.io
Last updated: 2026-10-05