# Kommo

> Kommo is a subscription CRM for businesses that sell through conversation. Founded as amoCRM in 2009 and renamed in 2022, the San Francisco-headquartered company combines a visual sales pipeline, a unified inbox for WhatsApp, Instagram, TikTok, Facebook Messenger, Telegram and email, no-code automation, analytics and AI agents. Its sharpest insight is behavioral: many small businesses do not experience a sale as a database record; they experience it as a stream of messages that must be answered, remembered and moved toward a decision.

- **Founded:** 2009
- **Headquarters:** San Francisco, United States
- **Founders:** Mikhail (Mike) Tokovinin (Co-founder and CEO), Denis Mitrofanov (Co-founder)
- **Team size:** Approximately 480 employees in supplied company data; LinkedIn lists a 201-500 employee band, while a July 2026 hiring update describes a global team of 600+.
- **Products:** Kommo CRM, Unified inbox, Salesbot, Kommo AI, Audience and campaign tools
- **Notable:** Reached more than 100,000 clients according to Kommo's current website., Serves businesses in 109 countries according to its LinkedIn company profile., Expanded from a conventional sales CRM into a messaging-first platform spanning sales, marketing and support.

## Products & services

- **Kommo CRM** — Cloud CRM with visual pipelines, client profiles, tasks, calendars, lead capture, mobile apps, reporting and an open API.
- **Unified inbox** — A shared workspace that connects WhatsApp, Instagram, TikTok, Facebook Messenger, Telegram, email and other channels to contacts and deals.
- **Salesbot** — A no-code chatbot and workflow builder for qualification, routing, reminders, follow-ups and repetitive client interactions.
- **Kommo AI** — Conversational assistance, summaries, reply and task suggestions, AI agents, Copilot, appointment booking and natural-language sales analysis.
- **Audience and campaign tools** — Segments, broadcasting, advertising audience sync, Meta conversion tracking and revenue-oriented performance analytics.

## Achievements

- Reached more than 100,000 clients according to Kommo's current website.
- Serves businesses in 109 countries according to its LinkedIn company profile.
- Expanded from a conventional sales CRM into a messaging-first platform spanning sales, marketing and support.
- Became an official Meta Partner for WhatsApp Business integration.
- Added TikTok messaging and lead capture as an early CRM integration in 2025.
- Maintained its core public price points for roughly a decade before announcing a 2026 increase for new Base and Advanced customers.
- Was recognized in software research and review programs cited by the company, including Gartner, Software Advice and FinancesOnline.

## Latest updates

- **2025-06** — Kommo summarized a six-month release run including AI agents, WhatsApp Flows and Carousels, Meta's Conversions API, deeper Instagram automation, TikTok messaging and LinkedIn integration.
- **2026-03** — Added a Lazada integration for sellers in six Southeast Asian markets, bringing marketplace messages and product context into Kommo.
- **2026-06** — Published a new Kommo AI packaging model covering conversational assistance, autonomous agents, Copilot and analyst features with monthly credit allowances.
- **2026-07** — Introduced reusable audience segments, ad-platform audience sync, a redesigned billing area, monthly AI credits, document-sending AI agents and Analyst Mode.
- **2026-07** — Announced that new-customer Base and Advanced pricing will rise by $10 per user per month on September 1, 2026, while existing customers on current plans can retain their rate under stated renewal conditions.

## Links

- Website: https://www.kommo.com/
- LinkedIn: https://www.linkedin.com/company/kommo/
- Twitter/X: https://twitter.com/amocrm
- YouTube: https://www.youtube.com/@kommoglobal
- Instagram: https://www.instagram.com/kommocrm/
- Facebook: https://www.facebook.com/KommoCRM

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Profile page: https://yespress.io/kommo
Published by YesPress — https://yespress.io
Last updated: 2026-08-22