# KnowledgeOwl

> KnowledgeOwl is a bootstrapped, customer-funded knowledge base software company that started life as an abandoned side project inside SurveyGizmo. Co-founders Marybeth Alexander and Pete bought it in 2015, rebranded it around an owl, and spent the next decade growing on profit alone - no investors, no exit plans, and a feature list mostly written by customers. In 2023 it became a certified B Corporation; in 2025 it marked 10 years serving thousands of teams while competing against Zendesk, Freshworks, Zoho and Oracle.

## Achievements

- Bootstrapped and profitable for 10+ years with no outside investment
- Certified B Corporation (2023)
- Won the Capterra Reviews Madness competition (2016)
- Consistently high ratings on G2 for support and ease of use
- Serves thousands of authors and teams across software, retail and education

## Latest updates

- **2025-11** — KnowledgeOwl marked 10 years of customer-driven innovation and highlighted new AI features - Owl Intelligence, Owl Analytics and an AI chatbot with semantic search.
- **2023-01** — Became a certified B Corporation.

## Links

- Website: https://www.knowledgeowl.com/
- LinkedIn: https://www.linkedin.com/company/knowledgeowl/
- Twitter/X: https://twitter.com/KnowledgeOwl
- YouTube: https://www.youtube.com/c/KnowledgeOwl
- Facebook: https://www.facebook.com/KnowledgeOwl/

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Profile page: https://yespress.io/knowledgeowl-turned-10-without-taking-a-dime
Published by YesPress — https://yespress.io
Last updated: 2026-08-07