# KeyBank

> KeyBank is the primary banking subsidiary of Cleveland-based KeyCorp, one of the largest bank-based financial services companies in the United States. With roughly $190 billion in assets, around 18,000 employees, and about 3.5 million clients, it runs a full-service operation across retail branches, commercial and middle-market banking, wealth management, capital markets, and digital brands like the former Laurel Road. It serves individuals, small businesses, and corporate and institutional clients across roughly 15 states.

- **Founded:** 1849
- **Headquarters:** Cleveland, Ohio, United States
- **Founders:** Christopher M. Gorman (Chairman, CEO and President, KeyCorp (since 2020))
- **Team size:** ~18,000 employees
- **Products:** Retail Banking, Commercial & Middle-Market Banking, KeyBanc Capital Markets, Wealth Management & Key Private Bank, Home Lending
- **Notable:** One of the largest bank-based financial services companies in the US, with roughly $190 billion in assets., Ranked among the largest US commercial mortgage servicers for CMBS-related loans (third by total master and primary servicing volume as of year-end 2024)., Attracted a ~$2.8 billion strategic minority investment from Scotiabank in 2024.

## Products & services

- **Retail Banking** — Checking and savings accounts, credit cards, personal loans, home equity, and everyday banking through branches, ATMs, online, and mobile channels.
- **Commercial & Middle-Market Banking** — Lending, treasury management, commercial payments, and advisory tailored to middle-market companies, with more than 200 years of experience.
- **KeyBanc Capital Markets** — Syndicated and leveraged finance, debt and equity capital markets, M&A advisory, and derivatives for corporate and institutional clients.
- **Wealth Management & Key Private Bank** — Financial planning, investment management, trust and estate planning, and private banking for high-net-worth clients.
- **Home Lending** — Mortgages, refinancing, and home equity lending for consumers.
- **Key Student Loan Solutions (formerly Laurel Road)** — Digital student loan refinancing, high-yield savings, and lending aimed at healthcare and professional borrowers.
- **Equipment & Commercial Leasing** — Equipment finance and leasing solutions for businesses across industries.
- **Commercial Mortgage Servicing** — Master and primary servicing of commercial real estate loans - ranked among the largest CMBS servicers in the US.

## Achievements

- One of the largest bank-based financial services companies in the US, with roughly $190 billion in assets.
- Ranked among the largest US commercial mortgage servicers for CMBS-related loans (third by total master and primary servicing volume as of year-end 2024).
- Attracted a ~$2.8 billion strategic minority investment from Scotiabank in 2024.
- Operates a 15-state retail footprint with roughly 959 branches and over 1,200 ATMs.
- Successfully built and integrated Laurel Road into a national digital lending business before consolidating it under the KeyBank brand.

## Latest updates

- **2024-08** — Scotiabank agreed to acquire an ~14.9% pro-forma stake in KeyCorp for approximately $2.8 billion.
- **2024-12** — Scotiabank completed the second tranche of its strategic minority investment after Federal Reserve approval.
- **2025-04** — KeyCorp reported first-quarter 2025 net income of $370 million, or $0.33 per diluted common share.
- **2026-01** — KeyCorp reported fourth-quarter 2025 net income of $474 million, or $0.43 per diluted common share.
- **2026-03** — Laurel Road products and services were consolidated under the KeyBank name.

## Links

- Website: https://key.com
- LinkedIn: https://www.linkedin.com/company/keybank
- Twitter/X: https://twitter.com/KeyBank_Help
- YouTube: https://www.youtube.com/user/keybank
- Instagram: https://www.instagram.com/keybank
- Facebook: https://facebook.com/keybank

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Profile page: https://yespress.io/keybank
Published by YesPress — https://yespress.io
Last updated: 2026-08-14