# Kevin Gao

> Kevin Gao is the Vancouver-based founder and CEO of Comm100, established in 2009 to improve online customer communication. Previously the founder, CEO and system architect of Dynamsoft, he combines a computer science background with an MBA from the University of British Columbia. His public work covers live chat, customer relationships, software selection and AI-assisted support.

- **Role:** Founder & CEO at Comm100
- **Organizations:** Comm100 Network Corporation, Dynamsoft Corporation
- **Education:** MBA in Marketing, University of British Columbia, Sauder School of Business, Master’s in Computer Science, Zhejiang University
- **Known for:** Founded two software businesses: Dynamsoft in 2004 and Comm100 in 2009., Led Comm100 through its transition from free software to recurring fees and a focused live-chat strategy., Published practical guidance on email marketing and live-chat customer service.

## Career timeline

- **2004** — Founded Dynamsoft Corporation.
- **2004-2009** — Served as CEO and system architect of Dynamsoft.
- **2009** — Founded Comm100 in Vancouver.
- **2011** — Comm100 introduced paid service on December 25 while preserving existing free entitlements.
- **2012** — Focused development resources on Comm100 Live Chat in the middle of the year.
- **2018** — Announced a North American leadership team and discussed practical chatbot training in interviews.
- **2025** — Led Comm100 during the launches of AI Agent, AI Copilot, AI Insights and the AI Training Suite.

## Achievements

- Founded two software businesses: Dynamsoft in 2004 and Comm100 in 2009.
- Led Comm100 through its transition from free software to recurring fees and a focused live-chat strategy.
- Published practical guidance on email marketing and live-chat customer service.
- Led Comm100 during its expansion into a six-product AI suite in 2025.

## Latest updates

- **2026-10** — Comm100 released audio chat, video chat and screen sharing within Anytime Chat tickets, plus a Google Drive service-account connection option, on October 12.
- **2025-09** — Comm100 announced AI Knowledge, AI Quality Assurance and AI Training on September 23, with Gao quoted as CEO.
- **2025-04** — Comm100 launched AI Agent, AI Copilot and AI Insights on April 14, with Gao quoted as CEO.

## Links

- Website: https://www.comm100.com/
- LinkedIn: https://www.linkedin.com/in/kevin-gao-5915822b/

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Profile page: https://yespress.io/kevin-gao
Published by YesPress — https://yespress.io
Last updated: 2026-10-20