# Katy Allen

> Katy Allen is EVP of Professional Services Strategy & Operations at Salesforce, where she has spent over a decade steadily ascending through the company's professional services organization. A Harvard-educated East Asian Studies graduate who added a Stanford MBA, she crossed from economic research to Deloitte consulting to fintech at Metromile before landing at Salesforce - where she has since helped manage a $2.5 billion revenue professional services business, overseeing P&L, strategy development, and M&A. She is a rare operator who combines analytical rigor with enterprise-scale execution.

- **Role:** EVP, Professional Services Strategy & Operations at Salesforce
- **Organizations:** Salesforce, Metromile, Deloitte, Applied Economics Partners, TSIA
- **Nationality:** American
- **Education:** B.A. in East Asian Studies, Harvard University, M.B.A., Stanford University Graduate School of Business
- **Known for:** Managed P&L for Salesforce's $2.5 billion professional services business as SVP/Global COO, Progressed through six distinct senior leadership roles at Salesforce over a decade, Combined Harvard undergraduate education with Stanford MBA - rare dual Ivy/elite academic background

## Career timeline

- **Early career** — Research Analyst at Applied Economics Partners
- **Mid-career** — Senior Manager at Deloitte, leading strategy and M&A engagements for financial services clients
- **Pre-Salesforce** — VP, Business Development at Metromile, developing enterprise product strategies and partnerships
- **~2014-2020** — Joined Salesforce as Senior Director, Customer Success & Professional Services Strategy, then promoted to VP, Global Professional Services Strategy, Analytics & M&A
- **2020-2022** — VP, Global Professional Services Strategy, Analytics & M&A at Salesforce
- **2022-2023** — SVP, Global Professional Services COO at Salesforce - led P&L for $2.5B revenue business
- **2023-2024** — SVP, Customer Success COO at Salesforce
- **2024-2026** — SVP, Professional Services Global Delivery Leader at Salesforce
- **2026** — Promoted to EVP, Professional Services Strategy & Operations at Salesforce

## Achievements

- Managed P&L for Salesforce's $2.5 billion professional services business as SVP/Global COO
- Progressed through six distinct senior leadership roles at Salesforce over a decade
- Combined Harvard undergraduate education with Stanford MBA - rare dual Ivy/elite academic background
- Led M&A oversight and strategy development for one of the largest enterprise software professional services organizations globally
- Member of TSIA (Technology & Services Industry Association)

## Latest updates

- **2026-04** — Serving as EVP, Professional Services Strategy & Operations at Salesforce

## Links

- LinkedIn: https://www.linkedin.com/in/katyballen

---

Profile page: https://yespress.io/katy-allen
Published by YesPress — https://yespress.io
Last updated: 2026-04-30