# Kathy Juve

> Kathy Juve is Group CEO & Executive Operating Partner at Morse., based in the Greater Orlando area. Her career includes leadership roles at [24]7.ai, Convergys and Concentrix spanning marketing, customer success, digital operations, analytics and customer-experience technology. Her public work emphasizes connected customer journeys, ongoing technology improvement and AI that supports people doing service work.

- **Role:** Group CEO & Executive Operating Partner at Morse.
- **Organizations:** Morse., Concentrix, Convergys, [24]7.ai, Creditek
- **Education:** Business and marketing degree, Michigan State University
- **Known for:** Silver Stevie, Female Executive of the Year, 2019., Named in Women We Admire’s Top 50 Women Leaders of Orlando for 2026., Led Convergys digital operations spanning more than 1,000 team members and a P&L exceeding $100 million, according to her 2026 Women We Admire profile.

## Career timeline

- **2012** — Chief marketing officer at [24]7 during its Microsoft customer-service technology partnership.
- **2013** — Published customer-experience advice focused on prediction and connected channels.
- **2015** — Published an argument for contextual chat and conversations that continue across devices.
- **2016** — Appointed senior vice president, global marketing and product development at Convergys.
- **2018** — Joined Concentrix following its acquisition of Convergys.
- **2019** — Won a Silver Stevie in Female Executive of the Year, including recognition for leadership during the Convergys acquisition.
- **2021** — Wrote about real-time AI coaching and supporting contact-center advisors.
- **2025** — Spoke at GITEX Africa and attended the opening of Concentrix’s second Tek Lab in Morocco.
- **2026** — Public LinkedIn profile lists Morse.; supplied role and a public company directory identify Group CEO & Executive Operating Partner. Appointment month is unverified.

## Achievements

- Silver Stevie, Female Executive of the Year, 2019.
- Named in Women We Admire’s Top 50 Women Leaders of Orlando for 2026.
- Led Convergys digital operations spanning more than 1,000 team members and a P&L exceeding $100 million, according to her 2026 Women We Admire profile.

## Latest updates

- **2025-04** — Spoke at GITEX Africa in Marrakesh and attended the launch of Concentrix’s second Tek Lab in Morocco.
- **2026-02** — Included in Women We Admire’s Top 50 Women Leaders of Orlando for 2026.

## Links

- Website: https://www.itsmorse.com/
- LinkedIn: https://www.linkedin.com/in/kathyjuve

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Profile page: https://yespress.io/kathy-juve
Published by YesPress — https://yespress.io
Last updated: 2026-10-09