# Kata.ai

> Kata.ai is an Indonesian conversational AI company that builds NLP and generative-AI chatbots and AI agents for enterprises. Founded in 2016 out of the earlier YesBoss assistant, its Kata Platform and product suite (KataCX, AI call agents, AI commerce, recruitment and loyalty tools) power customer service, marketing, sales and HR automation across WhatsApp and other channels. It serves 200+ enterprise and government clients in banking, telco, FMCG, healthcare and retail, with strength in Bahasa Indonesia language understanding.

- **Founded:** 2016
- **Headquarters:** Jakarta, Indonesia
- **Founders:** Irzan Raditya (CEO & Co-Founder), Reynir Fauzan (Co-Founder), Chris Franke (Co-Founder), Wahyu Wrehasnaya (Co-Founder)
- **Team size:** Approximately 76-92 employees
- **Products:** Kata Platform, KataCX, AI Customer Service Agent, AI Marketing Agent, AI Sales Agent
- **Notable:** Processed over 2 billion conversations to date, Serves 200-245+ enterprise and government clients, Powers approximately 56 million monthly active users

## Products & services

- **Kata Platform** — End-to-end conversational AI platform for building chatbots and voicebots with Bahasa Indonesia NLP.
- **KataCX** — Generative-AI chatbot creation tool that builds AI agents from documents, websites, PDFs and CSV files for customer experience.
- **AI Customer Service Agent** — 24/7 automated support across WhatsApp and chat channels.
- **AI Marketing Agent** — Campaign automation and lead generation via conversational channels.
- **AI Sales Agent** — Lead qualification and deal assistance through conversational commerce.
- **AI Call Agent** — Voice-based AI agents for inbound and outbound calls.
- **Kata Recruiters** — AI HR and recruitment agent for candidate screening and onboarding automation.
- **Kata Health** — Healthcare-focused conversational AI solution.

## Achievements

- Processed over 2 billion conversations to date
- Serves 200-245+ enterprise and government clients
- Powers approximately 56 million monthly active users
- Recognized as a pioneer of Indonesia's AI industry
- Founder Irzan Raditya selected as an Endeavor Entrepreneur

## Latest updates

- **2023** — Launched KataCX, a generative-AI chatbot builder that creates AI agents from documents, websites and files.
- **2024** — Expanded into a full AI-agent suite spanning customer service, marketing, sales, call, recruitment, loyalty and health.
- **2020-11** — Raised Series B led by TPTF and MDI Ventures and moved into MSME digitalization / social commerce.

## Links

- Website: https://kata.ai
- LinkedIn: https://www.linkedin.com/company/kata-ai
- YouTube: https://www.youtube.com/@Kataai
- Instagram: https://www.instagram.com/katadotai

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Profile page: https://yespress.io/kata-ai
Published by YesPress — https://yespress.io
Last updated: 2026-07-27