# Jumia Uganda

> Jumia Uganda operates a two-sided online marketplace backed by delivery infrastructure, pickup stations, assisted-ordering agents and multiple payment options. It gives Ugandan shoppers access to a broad product catalogue while giving local and international sellers a digital storefront, fulfilment tools and nationwide reach. Its real product is not simply the website: it is the trust and logistics layer that makes online retail workable across a market where connectivity, addresses and product access remain uneven.

- **Founded:** 2012
- **Headquarters:** Kampala, Uganda
- **Founders:** Sacha Poignonnec (Jumia Group co-founder), Jérémy Hodara (Jumia Group co-founder), Tunde Kehinde (Jumia Nigeria co-founder), Raphael Kofi Afaedor (Jumia Nigeria co-founder)
- **Team size:** Approximately 550 employees according to supplied company data; LinkedIn listed 201-500 employees and 547 associated profiles at the time researched.
- **Products:** Jumia Marketplace, Jumia Logistics, Payment options, Vendor Hub, JForce
- **Notable:** Part of Jumia Group, which became the first Africa-focused technology company to list on the New York Stock Exchange in 2019., Reported more than 550,000 monthly active users in Uganda in 2023., Reported more than 6,000 sellers, more than 5,000 active JForce agents and about 600 delivery associates in Uganda in 2023.

## Products & services

- **Jumia Marketplace** — A web and mobile marketplace connecting shoppers with third-party sellers across electronics, phones, appliances, fashion, beauty, groceries and other categories.
- **Jumia Logistics** — Warehousing, order fulfilment, delivery and pickup-station infrastructure supporting marketplace orders.
- **Payment options** — Checkout support including cash on delivery, mobile money and bank cards; JumiaPay and payment partners facilitate transactions in selected markets.
- **Vendor Hub** — Seller onboarding and tools for listings, inventory, prices, promotions and order management.
- **JForce** — An assisted-commerce network of independent agents who help customers place orders, including people with limited connectivity or digital confidence.
- **Jumia Advertising** — On-platform advertising and promotional inventory that helps brands and sellers reach marketplace shoppers.

## Achievements

- Part of Jumia Group, which became the first Africa-focused technology company to list on the New York Stock Exchange in 2019.
- Reported more than 550,000 monthly active users in Uganda in 2023.
- Reported more than 6,000 sellers, more than 5,000 active JForce agents and about 600 delivery associates in Uganda in 2023.
- The UNDP partnership registered more than 4,000 informal vendors across 10 markets by 2022, with more than 60% from groups including women, youth and people with disabilities.
- A 2023 company interview said the service covered 95% of Uganda and offered nearly half a million items at that time.
- Introduced an electric-bike delivery pilot with Spiro in Kampala in 2025.

## Latest updates

- **2026-07** — Jumia Uganda invited French Chamber of Commerce Uganda members to a site visit focused on e-commerce logistics and last-mile delivery.
- **2026-06** — The company marked its 14th anniversary with JForce outreach in Jinja and Mbarara and highlighted regional pickup infrastructure and assisted ordering.
- **2025-09** — Jumia and Spiro launched an electric-bike delivery pilot in Kampala intended to reduce emissions and operating costs.
- **2023-10** — Jumia Uganda launched a month-long Black Friday campaign and disclosed marketplace, agent, delivery and user metrics.

## Links

- Website: https://www.jumia.ug/
- LinkedIn: https://www.linkedin.com/company/jumia-ug/
- Twitter/X: https://x.com/Jumia_UG
- YouTube: https://www.youtube.com/@JumiaUganda
- Instagram: https://www.instagram.com/jumia.uganda/
- Facebook: https://www.facebook.com/JumiaUganda/
- TikTok: https://www.tiktok.com/@jumia.uganda

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Profile page: https://yespress.io/jumia-uganda
Published by YesPress — https://yespress.io
Last updated: 2026-08-15