# Juan Jaysingh

> Juan Jaysingh is the CEO and Board Director of Zingtree, a Palo Alto-based B2B SaaS company that turns complex, regulated business processes into clear, guided actions for customer support and contact center teams. Since taking the top job in January 2020, he has grown Zingtree into a profitable platform serving 700+ enterprise customers across roughly 50 countries, with a focus on AI-driven CX in highly regulated industries like healthcare, insurance and consumer products. A former competitive tennis player who immigrated to the U.S. alone from India at 14 on tennis scholarships, Jaysingh previously founded the college-community app ZeeMee (CNBC Upstart 25, 2017) and led go-to-market at Universal Tennis. He argues that AI in customer service only works when built on solid processes, structure and human accountability.

- **Role:** CEO and Board Director at Zingtree
- **Organizations:** Zingtree, ZeeMee, Universal Tennis (UTR), American University, Georgetown Preparatory School
- **From:** India
- **Nationality:** American (born in India)
- **Education:** High school (tennis scholarship), Georgetown Preparatory School, Collegiate tennis scholarship, American University
- **Known for:** Grew Zingtree into a profitable B2B SaaS company serving 700+ enterprise customers across roughly 50 countries, Founded ZeeMee, named to the inaugural CNBC Upstart 25 in 2017, Led global go-to-market for UTR (Universal Tennis Rating) Powered by Oracle

## Career timeline

- **Early career** — Held various technology consulting roles
- **2010s** — Founded ZeeMee, a social community platform for high school students transitioning to college
- **2017** — ZeeMee named to the inaugural CNBC Upstart 25
- **2010s-2020** — Led go-to-market strategy for UTR at Universal Tennis (UTR Powered by Oracle)
- **2020** — Became CEO of Zingtree in January after joining as a consultant
- **2025** — Leading Zingtree's shift to AI-driven CX for regulated industries; 700+ customers across ~50 countries

## Achievements

- Grew Zingtree into a profitable B2B SaaS company serving 700+ enterprise customers across roughly 50 countries
- Founded ZeeMee, named to the inaugural CNBC Upstart 25 in 2017
- Led global go-to-market for UTR (Universal Tennis Rating) Powered by Oracle
- Earned full tennis scholarships to Georgetown Prep and American University
- Repositioned Zingtree from a self-service tool into an enterprise AI CX partner for regulated sectors

## Latest updates

- **2025** — Hosted an AMA on the future of AI in CX, emphasizing that enterprise buyers now treat AI as an engineering discipline rather than magic, and that Zingtree focuses on regulated sectors like healthcare and insurance.

## Links

- Website: https://zingtree.com
- LinkedIn: https://www.linkedin.com/in/juanjaysingh/

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Profile page: https://yespress.io/juan-jaysingh
Published by YesPress — https://yespress.io
Last updated: 2026-07-16