# JND Legal Administration

> JND Legal Administration is a Seattle-based legal services and technology company that runs the operational machinery behind complex class actions, mass torts, government redress programs, data incidents and eDiscovery projects. Founded in 2016 by Jennifer Keough, Neil Zola and David Isaac, JND grew from three founders to more than 250 employees by 2021, was acquired by Sedgwick that year for an undisclosed price, and says it has since processed more than 450 million claims, distributed over $5 billion and won more than 1,100 matters.

- **Founded:** 2016
- **Headquarters:** Seattle, United States
- **Founders:** Jennifer Keough (Chief Executive Officer and Founder), Neil Zola (Founder Emeritus), David Isaac (Executive Managing Director and Founder)
- **Team size:** More than 250 employees at the 2021 acquisition; current public profiles place the company in the 201-500 employee range, with supplied company data estimating about 280.
- **Products:** Class Action Administration, Legal Notice Programs, Mass Tort and Lien Resolution, Government Services, JND eDiscovery
- **Notable:** Named the National Law Journal's No. 1 class action claims administrator in its first year of operation, according to JND., Grew from three founders in 2016 to more than 250 employees by the end of 2021., Processed more than 450 million claims and distributed over $5 billion since 2016, according to the company.

## Products & services

- **Class Action Administration** — Pre-settlement consulting, notice, claims processing and validation, call centers, settlement websites, fund management and distribution.
- **Legal Notice Programs** — Court-compliant notice design, media planning, class-list work, multilingual outreach, execution and expert testimony.
- **Mass Tort and Lien Resolution** — Claimant intake, medical-record review, plaintiff fact sheets, lien resolution, settlement administration and disbursement.
- **Government Services** — Constituent outreach, government redress, secure websites, claims processing, call centers and litigation support for federal and state agencies.
- **JND eDiscovery** — RelativityOne hosting, forensic collection, processing, migration, managed review, analytics, AI-assisted review and production.
- **LayerCake, MachOne and OneSearch** — Three patented applications that extend and streamline eDiscovery workflows.
- **NoticeIQ** — An AI-driven platform that models audiences and tests legal-notice content, channels and messaging before a campaign launches.
- **WatchTower** — A multi-layer claims-fraud protocol using machine learning, behavioral analytics and AI-assisted document verification.
- **RelativityOne Government** — FedRAMP-authorized cloud eDiscovery for investigations, litigation, regulatory response, rulemaking and FOIA work.
- **Incident Response Services** — Forensic data work, notification, claimant communications and identity, dark-web, PII and PHI monitoring after data incidents.

## Achievements

- Named the National Law Journal's No. 1 class action claims administrator in its first year of operation, according to JND.
- Grew from three founders in 2016 to more than 250 employees by the end of 2021.
- Processed more than 450 million claims and distributed over $5 billion since 2016, according to the company.
- Won more than 1,100 matters since 2016, according to the company.
- Built JND eDiscovery from the acquisition of Alloy Services and developed three patented applications.
- Earned a 2024 Relativity Innovation Award in the AI category for Ben Sexton's work around aiR for Review.
- Reached Relativity Platinum Provider Partner status in April 2026.
- Received National Law Journal Hall of Fame recognition for class action claims administration for a fifth consecutive year in 2026.
- Created the $35,000 annual Jennifer Keough Scholarship at Seattle University in 2026.

## Latest updates

- **2026-07** — Launched the $35,000 annual Jennifer Keough Scholarship at Seattle University's Albers School of Business and Economics.
- **2026-06** — Relativity and JND expanded their partnership to broaden JND's use of Relativity aiR in standard review workflows.
- **2026-04** — JND eDiscovery achieved Relativity Platinum Provider Partner status.
- **2026-04** — Co-founder Neil Zola retired from day-to-day leadership and became Founder Emeritus.
- **2026-03** — JND received a fifth consecutive National Law Journal Hall of Fame recognition for class action claims administration; JND eDiscovery received two Hall of Fame honors.
- **2026-03** — Rachel Koy was named a 2026 Relativity AI Visionary.
- **2025-09** — Introduced a RelativityOne Government offering for FedRAMP-authorized public-sector eDiscovery.
- **2025-06** — Launched WatchTower claims-fraud detection and NoticeIQ pre-launch notice testing.

## Links

- Website: https://www.jndla.com
- LinkedIn: https://www.linkedin.com/company/jnd-legal-administration
- Twitter/X: https://twitter.com/jnd_la
- Facebook: https://www.facebook.com/JNDLegalAdministration/

---

Profile page: https://yespress.io/jnd-legal-administration
Published by YesPress — https://yespress.io
Last updated: 2026-08-22