# JM&A Group

> JM&A Group is the automotive dealer services business of JM Family Enterprises. It supplies vehicle protection products, F&I support, training, consulting and profit participation programs to more than 3,800 US dealer partners, connecting retail sales with claims administration and service department performance.

- **Founded:** 1978
- **Headquarters:** Deerfield Beach, United States
- **Founders:** Jim Moran (Founder)
- **Products:** Vehicle Service Contracts, Pre-Paid Maintenance Programs, Total Loss Protection (GAP), Road Hazard, Appearance and Theft Protection, Gold Check Certified
- **Notable:** Parent press kit reports 15.5 million contracts in force in 2025 and more than 73.1 million contracts sold since inception., Parent press kit reports 11,000 Virtual F&I deals completed in 2025., Courtesy Insurance Company has received an AM Best financial strength rating of A (Excellent) annually since 2006, according to JM Family.

## Products & services

- **Vehicle Service Contracts** — Dealer-distributed protection for covered mechanical breakdowns beyond applicable factory warranty protection; coverage depends on the contract.
- **Pre-Paid Maintenance Programs** — Plans covering specified scheduled maintenance services and supporting return service visits.
- **Total Loss Protection (GAP)** — Protection designed to address eligible differences between a vehicle’s value and the outstanding balance following a covered total loss.
- **Road Hazard, Appearance and Theft Protection** — Ancillary protection plans addressing specified tire, wheel, cosmetic and theft risks.
- **Gold Check Certified** — Used vehicle certification and marketing program introduced in 1995.
- **Performance Development Center** — Dealer education established in 1997; current training spans F&I, sales, service, leadership and compliance, online and in person.
- **Fixed Operations Consulting** — Service department coaching on customer communication, processes, advisor performance and revenue.
- **Virtual F&I** — Centralized, remote and on-demand finance-and-insurance delivery, including JM&A specialists acting for dealerships.
- **EV+ Protect** — EV protection brand launched in August 2024 with service contracts and pre-owned EV limited warranty options, including one-year/12,000-mile coverage.
- **Profit Participation Programs** — Multiple dealer participation structures, including reinsurance and dealer-owned warranty approaches, matched to dealer objectives.
- **Gyde** — F&I selling platform announced in January 2026 to combine deal information, product presentation and analytics informed by historical claims data.
- **FlexCare Drive** — Branded F&I product suite announced with Stellantis in January 2026, administered by JM&A Group.

## Achievements

- Parent press kit reports 15.5 million contracts in force in 2025 and more than 73.1 million contracts sold since inception.
- Parent press kit reports 11,000 Virtual F&I deals completed in 2025.
- Courtesy Insurance Company has received an AM Best financial strength rating of A (Excellent) annually since 2006, according to JM Family.

## Latest updates

- **2026-07** — Updated Beck & Beck Buick GMC case study describes video inspections, texting, service process improvements and repair order value tracking near $500 at one point in the engagement.
- **2026-05** — MotorWorld case study estimates 10 minutes saved per claim for advisors and an 18-minute reduction in repair order cycle time when online approvals are used.
- **2026-03** — Announced Women In Automotive scholarship and sponsorship partnership.
- **2026-01** — Announced Gyde F&I selling technology and the Stellantis FlexCare Drive alliance.

## Links

- Website: https://www.jmagroup.com/
- LinkedIn: https://www.linkedin.com/company/jmagroup
- Twitter/X: https://twitter.com/jmagroup
- YouTube: https://www.youtube.com/channel/UCb5pbAY6geG48o5mN796cvw
- Facebook: https://www.facebook.com/jmagroup

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Profile page: https://yespress.io/jmanda-group
Published by YesPress — https://yespress.io
Last updated: 2026-10-19