# Jing Zhu

> Jing Zhu is the Founder and CEO of Duet (Dashboard Story, Inc.), a B2B SaaS platform built for non-emergency medical transportation (NEMT) providers across the United States. A Cornell PhD-turned-Berkeley MBA, she spent a decade in corporate healthcare before founding Duet — first as a neighborhood carpooling app, then pivoting to a full-stack dispatching and billing platform that helps wheelchair, stretcher, and ambulatory transport operators run leaner and get paid faster. Based in San Francisco, Zhu leads a 12-person team and has raised $120K in seed funding.

- **Role:** Founder and CEO at Duet (Dashboard Story, Inc.)
- **Organizations:** Duet (Dashboard Story, Inc.), VAUNT, Berkeley Founders' Pledge
- **Nationality:** American
- **Education:** PhD in Immunology, Cornell University, MBA (EWMBA Program), UC Berkeley, Haas School of Business
- **Known for:** Founded Duet, one of few purpose-built NEMT dispatching SaaS platforms targeting small-to-mid-size operators, Led product launch of the world's first touch-screen glucose monitor across 15 countries at Abbott Diabetes Care, Helped a Duet customer resolve a three-month billing backlog and achieve full Medicaid reimbursement through custom automated form generation

## Career timeline

- **pre-2010** — Earned PhD in Immunology from Cornell University; transitioned from academic science to industry
- **2010** — Completed Executive MBA at UC Berkeley Haas School of Business
- **2010-2013** — Served as Senior Manager of Product Management & Brand Commercialization at Abbott Diabetes Care, leading go-to-market for the first touch-screen glucose monitor across 15 countries
- **2013** — Spent approximately one year immersed in startup events and ecosystem activities before founding her own company
- **2014** — Founded Dashboard Story, Inc., launching Duet as a neighborhood carpooling coordination app in San Francisco
- **2014-2020** — Evolved Duet's product focus from consumer carpooling toward B2B transportation software
- **2021-present** — Repositioned Duet as a full-stack NEMT (non-emergency medical transportation) dispatching, scheduling, and billing SaaS platform
- **2023** — Raised $120K seed round in January 2023

## Achievements

- Founded Duet, one of few purpose-built NEMT dispatching SaaS platforms targeting small-to-mid-size operators
- Led product launch of the world's first touch-screen glucose monitor across 15 countries at Abbott Diabetes Care
- Helped a Duet customer resolve a three-month billing backlog and achieve full Medicaid reimbursement through custom automated form generation
- Helped a rural Duet customer grow from zero to 200 monthly trips in three months
- Achieved 17% utilization improvement for a customer over seven months without adding vehicles
- Member of Berkeley Founders' Pledge — committed to giving back to Berkeley's alumni network
- Cornell PhD in Immunology — demonstrates rare combination of scientific rigor and business acumen

## Latest updates

- **2023-01** — Duet raised $120K seed funding round
- **2024** — Duet operating with 12 employees, serving NEMT providers across the United States with tiered SaaS pricing from $19/month to custom enterprise plans

## Links

- Website: https://duetinc.com
- LinkedIn: http://www.linkedin.com/in/jingzhu
- Twitter/X: https://twitter.com/duetride
- Facebook: https://facebook.com/duetride

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Profile page: https://yespress.io/jing-zhu
Published by YesPress — https://yespress.io
Last updated: 2026-06-30