# Jenkin Richard

> Jenkin Richard is the co-founder and CEO of ChatLabs, an AI platform that turns social media traffic into personalized, on-brand shopping journeys for luxury and consumer brands. Incubated inside LVMH's innovation accelerator, ChatLabs raised a $3.2M seed round led by Silicon Road Ventures in December 2024 and counts LVMH houses like Dior and Tiffany, plus Kering, Richemont and Samsung among its partners. Before ChatLabs, Richard founded and served as CTO of the social commerce firm Chatly, which was acquired by Salesforce. He holds an MBA from MIT's Sloan School and an undergraduate degree from UC Berkeley.

- **Role:** Co-founder & CEO at ChatLabs
- **Organizations:** ChatLabs, Chatly, Salesforce
- **Nationality:** American
- **Education:** MBA, MIT Sloan School of Management, Undergraduate degree, University of California, Berkeley
- **Known for:** Co-founded and leads ChatLabs, an AI social commerce platform incubated by LVMH, Raised a $3.2M seed round led by Silicon Road Ventures, Previously founded Chatly, later acquired by Salesforce

## Career timeline

- **—** — Earns undergraduate degree at the University of California, Berkeley
- **—** — Earns an MBA at MIT's Sloan School of Management
- **—** — Founds Chatly, a social commerce firm, serving as Founder & CTO
- **—** — Chatly is acquired by Salesforce
- **2024** — Co-founds ChatLabs with Michel Tjoeng and Gray Guo; company incubated by LVMH's innovation accelerator
- **2024** — ChatLabs raises $3.2M seed round led by Silicon Road Ventures (December)
- **—** — ChatLabs wins the LVMH Innovation Award for Data & AI at VivaTech in Paris

## Achievements

- Co-founded and leads ChatLabs, an AI social commerce platform incubated by LVMH
- Raised a $3.2M seed round led by Silicon Road Ventures
- Previously founded Chatly, later acquired by Salesforce
- Won the LVMH Innovation Award for Data & AI at VivaTech, Paris
- Signed luxury and consumer partners including Dior, Tiffany, Kering, Richemont and Samsung
- Powered a reported 134% conversion-rate increase from social media for Samsung

## Latest updates

- **2024-12** — ChatLabs closed a $3.2M seed round led by Silicon Road Ventures.

## Links

- Website: https://chatlabs.com
- LinkedIn: https://www.linkedin.com/in/jenkin-richard/
- YouTube: https://www.youtube.com/c/chatlabs

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Profile page: https://yespress.io/jenkin-richard
Published by YesPress — https://yespress.io
Last updated: 2026-07-01