# Jen Porter

> Jen Porter is a Cleveland-based retail marketing and eCommerce executive whose career moved from merchandising into international, global, and brand marketing leadership. She led marketing and eCommerce at Arhaus from September 2019 until July 2026, overseeing a period in which catalogs, digital commerce, immersive showrooms, design services, and artisan stories were treated as one connected customer journey.

- **Role:** Former Chief Marketing and eCommerce Officer at Arhaus (through July 15, 2026)
- **Organizations:** Arhaus, Anthropologie, Forever 21, Abercrombie & Fitch, Colgate University
- **Education:** Colgate University
- **Known for:** Led global marketing strategy and the Arhaus.com eCommerce business during a tenure spanning September 2019 to July 2026., Helped articulate and operate an integrated retail model connecting showrooms, eCommerce, catalogs and in-home design services., Advanced product storytelling through campaigns including Rooted, which highlighted a Mexican vendor partner, and Uphold, which featured North Carolina upholstery artisans.

## Career timeline

- **2003** — Began her retail career in merchandising at Abercrombie & Fitch after attending Colgate University.
- **2014-2018** — Held marketing leadership roles at Forever 21, including Director of International Marketing, Director of Global Marketing and Head of Marketing.
- **2018-2019** — Served as Head of Marketing at Anthropologie.
- **2019** — Joined Arhaus in September to lead marketing and eCommerce for Arhaus, LLC.
- **2021** — Became Chief Marketing and eCommerce Officer of Arhaus, Inc. as the company entered the public market.
- **2023** — Publicly described showrooms as Arhaus's leading discovery channel for new clients and recommendations from friends and family as the second.
- **2024** — Discussed continuous eCommerce optimization and the website's dual role as a sales and brand-experience channel.
- **2025** — Presented Arhaus's omnichannel strategy, product storytelling work, the Uphold campaign and the forthcoming Bath Collection on earnings calls.
- **2026** — Left Arhaus effective July 15 when the company separated marketing and eCommerce into distinct leadership functions.

## Achievements

- Led global marketing strategy and the Arhaus.com eCommerce business during a tenure spanning September 2019 to July 2026.
- Helped articulate and operate an integrated retail model connecting showrooms, eCommerce, catalogs and in-home design services.
- Advanced product storytelling through campaigns including Rooted, which highlighted a Mexican vendor partner, and Uphold, which featured North Carolina upholstery artisans.
- Held progressively broader international, global and brand marketing roles across Forever 21, Anthropologie and Arhaus.
- Served on Arhaus's executive team during its 2021 public listing and subsequent showroom and eCommerce expansion.

## Latest updates

- **2026-07** — Arhaus separated its marketing and eCommerce functions into distinct leadership areas; Porter left the company effective July 15, 2026.
- **2026-05** — Joined Arhaus's first-quarter earnings call and discussed promotional strategy, customer engagement and the role of catalogs and digital campaigns.
- **2026-02** — Presented Arhaus's brand, omnichannel, catalog and trade-program priorities during the full-year 2025 earnings call.

## Links

- LinkedIn: https://www.linkedin.com/in/jeneporter

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Profile page: https://yespress.io/jen-porter
Published by YesPress — https://yespress.io
Last updated: 2026-08-21