# Jelou AI

> Jelou is an Ecuador-born, New York-registered software company that turns WhatsApp and other messaging channels into a place where real business gets done. Its platform, Brain, lets companies build AI agents that verify identity, sign contracts, approve credit, and move money - all inside a chat window, without sending customers to a separate app or portal. Jelou serves 500-plus companies across 13-plus countries and has processed more than $100 million in financial operations through conversation. In January 2026 it raised a $10 million Series A led by Wellington Access Ventures.

- **Founded:** 2017
- **Headquarters:** Guayaquil, Ecuador (US entity in New York, New York)
- **Founders:** Luis Loaiza (CEO & Founder), Alberto Vera (Co-Founder)
- **Team size:** ~180 employees
- **Products:** Brain (Brain OS), Brain Studio, Voice Agents, KYC Verification, Sign (Electronic Signature)
- **Notable:** Processed more than $100 million in financial operations through conversational channels, Grew to 500-plus enterprise customers across 13-plus countries, Raised a $10M Series A in January 2026 led by Wellington Access Ventures

## Products & services

- **Brain (Brain OS)** — The core platform for building transactional AI agents that securely execute business and financial operations inside WhatsApp and other channels, connecting to existing enterprise systems through 3,000-plus integrations.
- **Brain Studio** — A no-code studio for building, testing, and deploying AI agents across WhatsApp, Messenger, Instagram, and web without engineering resources.
- **Voice Agents** — AI-powered voice flows that extend Jelou's conversational agents from text into phone and voice channels.
- **KYC Verification** — In-chat identity verification, including biometric facial comparison and official-source data validation, to onboard and authenticate customers.
- **Sign (Electronic Signature)** — High-assurance electronic and biometric signatures with audit records, built to satisfy signature laws across multiple Latin American countries.
- **Payments** — Secure in-chat payment processing so customers can complete transactions without leaving the conversation.
- **Search** — Conversational product search and shopping experiences that connect e-commerce catalogs to chat.
- **Multi-Agent Panel** — An operations console for human agents to supervise and handle high-volume interactions arriving from multiple channels at once.

## Achievements

- Processed more than $100 million in financial operations through conversational channels
- Grew to 500-plus enterprise customers across 13-plus countries
- Raised a $10M Series A in January 2026 led by Wellington Access Ventures
- Signed strategic partnerships with Meta, Google, and Huawei
- Built 3,000-plus integrations into banking cores, payment processors, KYC providers, ERPs, and CRMs

## Latest updates

- **2026-01** — Raised a $10M Series A led by Wellington Access Ventures, with Krealo (Credicorp) and Collide Capital, to expand Brain and enter Brazil and the US.
- **2026-01** — Announced plans to open offices in Mexico and Colombia and strengthen its Peru presence.
- **2024-05** — Joined Colombia Fintech as it expanded its financial-services footprint in the region.

## Links

- Website: https://jelou.ai
- LinkedIn: https://www.linkedin.com/company/jelou-ai
- Twitter/X: https://x.com/jelouai
- YouTube: https://www.youtube.com/@jelouai
- Instagram: https://www.instagram.com/jelouai/
- Facebook: https://facebook.com/jeloulatam

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Profile page: https://yespress.io/jelou-ai
Published by YesPress — https://yespress.io
Last updated: 2026-08-20