# Jean Ross

> Jean Ross, MHA, BSN, RN, is an Indianapolis-born second-career nurse and the CEO and co-founder of Primary Record, a Fishers, Indiana company that gives families and community professionals a shared place to collect, understand and direct health information. After work in patient financial services, six years in critical care and a care-coordination venture launched in 2015, Ross co-founded Primary Record with her neighbor, technologist Jim McIntosh, in 2020. The company launched its app publicly in December 2023, was named a 2024 Indiana Small Business of the Year, raised a $1 million pre-seed round, and won first place in the 2025 AMIA/HL7 FHIR App Competition.

- **Role:** CEO & Co-Founder at Primary Record
- **Organizations:** Primary Record, KayBee, Community Health Network Patient and Family Advisory Council, Daughterhood, Indiana Nurses Foundation, AARP Indiana Legislative Team, Dementia Friends Indiana
- **From:** Indianapolis, United States
- **Education:** Bachelor of Arts in Sociology, Indiana University Bloomington, Master of Healthcare Administration, University of North Carolina at Chapel Hill, Bachelor of Science in Nursing, accelerated program, Indiana University Indianapolis
- **Known for:** Co-founded Primary Record in 2020 and led its public app launch in December 2023., Closed a $1 million pre-seed round co-led by Boomerang Ventures and Render Capital in 2023., Primary Record was named a 2024 Indiana Small Business of the Year by the Indiana Economic Development Corporation.

## Career timeline

- **2005-2008** — Worked at IU Health in human resources and patient financial services after completing her MHA.
- **2010-2015** — Worked for six years in hospital critical care after earning an accelerated nursing degree.
- **2015** — Left critical care to focus on community transitions and care coordination for older adults and families.
- **2016-2021** — Founded and operated KayBee, a nurse-led care-coordination and caregiver-support business.
- **2020** — Co-founded Primary Record with neighbor and technologist Jim McIntosh in Fishers, Indiana.
- **2022** — Primary Record integrated with 1upHealth patient-access APIs; Ross also spoke during an FTC public forum on commercial surveillance and data security.
- **2023** — Primary Record closed a $1 million pre-seed round and launched its app publicly on December 1.
- **2024** — Primary Record was named a 2024 Indiana Small Business of the Year; Ross was nominated for a TechPoint Mira Rising Entrepreneur award.
- **2025** — Primary Record won first place in the AMIA/HL7 FHIR App Competition; Ross submitted formal comments to CMS on the health technology ecosystem.
- **2026** — Ross appeared on an AMIA Amplify panel, was featured in Boomerang Ventures' connected-health leadership series, and announced a bidirectional interoperability partnership with HealthCall.

## Achievements

- Co-founded Primary Record in 2020 and led its public app launch in December 2023.
- Closed a $1 million pre-seed round co-led by Boomerang Ventures and Render Capital in 2023.
- Primary Record was named a 2024 Indiana Small Business of the Year by the Indiana Economic Development Corporation.
- Nominated for TechPoint's 2024 Mira Rising Entrepreneur award.
- Won first place in the 2025 AMIA/HL7 FHIR App Competition for Primary Record's last-mile interoperability application.
- Submitted a formal response to CMS's 2025 request for information on the health technology ecosystem.
- Helped make more than 500 Dementia Friends as a volunteer Dementia Champion in Indiana.
- Served as vice president of the Indiana Nurses Foundation from 2018 to 2019.

## Latest updates

- **2026-08** — Primary Record and HealthCall announced a formal bidirectional interoperability partnership for mobile integrated health and community paramedicine.
- **2026-07** — Boomerang Ventures featured Ross in a Q&A on Primary Record's work on the last mile of interoperability.
- **2026-05** — Ross joined the AMIA Amplify panel 'An APPetite for Better Health: Closing the Gap Between Health Apps, Data Access, and Patient Engagement.'
- **2025-11** — Primary Record won first place in the 2025 AMIA/HL7 FHIR App Competition.
- **2025-06** — Ross submitted formal comments to CMS on the federal health technology ecosystem request for information.

## Links

- Website: https://www.primaryrecord.com
- LinkedIn: https://www.linkedin.com/in/jeanrnurse

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Profile page: https://yespress.io/jean-ross
Published by YesPress — https://yespress.io
Last updated: 2026-08-26